Sherri C.
Prompt customer service
Prompt response to my claim with details on how to get repairs done. Also quick with reimbursement of the repair cost!

AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers.AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment.Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan.Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote!What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market.With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
AKKO (getakko.com) has 715 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Sherri C.
Prompt response to my claim with details on how to get repairs done. Also quick with reimbursement of the repair cost!
Adeesha V.
Best customer service ever! Fast response. Happy with their coverage.
Richard F.
Akko is easy to use, able to operate on your own, and cheap. I trust it with my devices and have had no issue with my multiple claims last year. Has three payment options available to get your reimbursement payment to make it convenient for the user. Always recommend it.
Sky H.
Got AKKO over the summer after my son broke a 75 IN Vizio TV, and it was a life saver. Since August I have had the worst luck with TV's. While making changes throughout the house, have broken 2 77in LG C1, and a 75in "The Frame" The claims were very timely, and the only delay was me getting them to repair shop each time to see if repair or payout was cheaper. After diagnostics done and sent in, payout came within 48 hours. My only Regret is not bumping up to $3000 per incident. If you are having trouble with what they require for proof of ownership, just send them an email and ask them to verify before it becomes an issue.
Levi W.
The claim process for one of our phones through AKKO was super easy and quick. The claim was approved within a few minutes with instructions on how to get the repair done. We had to pay out of pocket but the refund was issued in less than 6 hours after I provided the receipt.
shawnta T.
The communication was clear and fast. They replaced my phones without any problems and the wait time was amazing. I was definitely pleased and will recommend them to everyone.
Gok A.
Easy and straightforward enrolment and claim procvess.
Erick A.
Great experience overall. It was my first time ever using a third party insurance company. I was worried when my phone was damaged that it may not go smoothly. I was pleasantly surprised at how responsive the Akko team was to help get things resolved. Highly recommend.