Navi S.
Akko Rocks
Customer service was great and was able to resolve the matters pretty quickly.

AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers.AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment.Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan.Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote!What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market.With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
AKKO (getakko.com) has 715 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Navi S.
Customer service was great and was able to resolve the matters pretty quickly.
Joel Q.
Akko hands down is the best insurance. They have a loyal client in me!
Michelle U.
Very straight forward process. I was little weirded out because they sent my payout via Venmo, but they did send it within a 24hr time frame of when everything was submitted. But now that I had my first claim, I feel more confident to trusting the process. Overall 10/10 recommend!
Destinee G.
I had a great experience. The only complaint i could see is that someone might have, is you have to pay for the repair up front and then get reimbursed. This actually works better for me because i used my credit card to get reward points and then got the funds from AKKO very fast to pay off the balance. They are very responsive and gave me plenty of time to file the claim. It was a great experience.
Eduardo C.
I had an issue with my Macbook pro's keyboard that was out of the manufacturer's warranty. I have an Akko protection plan for multiple devices and added my laptop to the plan as soon as I bought it. I reach out to Akko's support and after a few photos/couple of emails, they reimbursed me for the keyboard replacement costs from Apple (make sure you get approval from Akko before paying for the repair) I'm very happy with my experience with Akko so far!
BillSpeaksTheTruth
I love AKKO, it has saved my butt several times! If you have an expensive phone you need this service. The fact that you can insure 20 other items is just icing on the cake. I have referred several friends and family members to AKKO and everyone has been quite pleased with the service they have received.
Noëlle T.
Akko has truly great customer service. They just helped me with a claim and they made it so easy. They do require proof that the item is broken/has died/Etc in photos and/or videos, but they make it easy to send that in. They respond quickly, and send money for repairs or replacements quickly and easily. Thanks Akko!
Luciano
I have Akko insurance since Nov 2021 and never used till recently where I had an incident with my phone. Not only they were super responsive but also solved my claim pretty quickly once I provided all documentation and evidence. I highly recommend them!