AKKOReviews of getakko.com

Streamlined and expedited! I have had Akko insurance for nearly 9 months and got it when I decided to purchase a Samsung Galaxy Fold 5 because it's a foldable, there's about a million things that can go wrong with it. Well, the inevitable happened... My wifi and Bluetooth radios stopped working. And you don't realize how bad that is until you can't connect to any headsets or wifi networks. I reached out to Akko, and submitted a claim on Friday night, by Saturday morning, I had a response asking for more documentation (regarding the physical device and exhibited issue). By Sunday, I had a response asking for an independent estimate to verify the cost of repairing the device (if possible, which was not in my case). By Monday afternoon, I had full AND fair market value payment minus my deductible, as in they sent me a link to a replacement refurbished device that I could purchase right the and there to replace my device minus deductible (including tax too). To say this was the least hassle I've had with an insurance company is an understatement. I'm so thankful companies like Akko exist to be provide insurance at an honest and stress free manner. Skip Asurion and their garbage claims process, go straight to Akko!

Akko is amazing!! I love their customer service, coverage options, and speed! Way better than AppleCare or square trade!

I initially got Akko as I had an international trip coming up and was concerned about running into issue with my electronics. The trip turned out to be fine, but shortly after the trip I soaked my iPad in water on my commute. Akko was extremely responsive and covered a new iPad since Apple indicated the screen isn't replaceable and recommended a full replacement. The claim process was a little confusing - possibly because it is my first time using it - but the customer service was extremely responsive and helpful, and there was ample time for each step. It's been a great experience and I foresee staying with Akko for a long time!

I cracked my screen and back on my s23 ultra and I contacted Akko to file a claim and after answering the questions I took pictures to show the proof of damage I got approved to get it fixed. I dropped off my phone off at CPR and came back in a few hours. My phone is good as new. Worth the coverage 100%

I was able to file a claim with AKKO easily thru the app. A representative responded within a few hours and emailed simple and clear instructions on what steps to take to get my claim taken care of. I dropped off my phone to the designated partner shop and they took care of communication with AKKO to complete my claim. I paid the deductible with the shop and my phone was fixed and returned after the weekend. Without the insurance with AKKO there is no doubt the cost would have been a couple hundred more.

I liked how they handle things for my claim. The experience with AKKO was good. My claim was processed quickly. i recommend them for insurance with phones. the price is very good and it worked for me well.

Process was fast and easy!

Cell Repair Plus is great for all phone repair needs!! Customer Service was great and the repair went smooth 10/10!