Admiral: The Visitor Relationship Management (VRM) Company Reviews | Read Customer Reviews of getadmiral.com

Admiral: The Visitor Relationship Management (VRM) Company Reviews | Read Customer Reviews of getadmiral.com

Admiral: The Visitor Relationship Management (VRM) Company reviews

70 approved reviews, newest moderated first

William Allen T.
May 30, 2025
Insufficient Funds
Tuesday 5-27-25 I received a email from your company stating my subscription would be canceled due to insufficient funds in my account, I corrected the situation and emailed your company apologizing for this occurrence. Kieran Diaz promptly replied to my email and made me feel extremely comfortable over the situation and emailed me 5-29-25 that my renewal was successful and that my E-Edition subscription would continue. I’ve been an avid Lake Charles American Press customer for over 40 years and I appreciate the service your company provides for our community. Job well done! Allen Theriot
Response from Admiral: The Visitor Relationship Management (VRM) CompanyJun 3, 2025
Thank you so much for your kind words and for being a loyal Lake Charles American Press reader for over 40 years — that’s incredible! We're glad to hear Kieran was able to assist you quickly and make the process feel smooth and reassuring. We’ll be sure to pass along your feedback. Thanks again for taking the time to share your experience. Please reach out anytime, we're here to help! Regards, The Admiral Team
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Gavin
May 24, 2025
Kieran listened well to my issue and…
Kieran listened well to my issue and helped resolve it wiith kindness and efficiency.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyMay 29, 2025
We're so glad we could help! If you ever need anything else, please don't hesitate to reach out; we're just a message away! Regards, The Admiral Team
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James B.
May 23, 2025
I found Kieran and the staff to be extremely helpful.
I found the staff to be extremely, capable, courteous and easily approachable. My issue was easily and quickly resolved. I know for the first time where to go to get results that are quick and dependable.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyMay 23, 2025
Thank you so much for the kind words! We're thrilled that Kieran and the Customer Love team were able to help. Safari's pop-up settings can definitely be tricky on Apple devices, so we're glad you're now able to access both the American Press website and E-Edition smoothly, just as you should. TY for being a subscriber and for backing your values with action. Your support keeps trusted local journalism alive and thriving. Warmly, The Admiral Team
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John
May 21, 2025
Admiral took the time
Admiral took the time to listen to my problem & devise its solution, where in the past i've followed a couple of sugggestions & given up
Response from Admiral: The Visitor Relationship Management (VRM) CompanyMay 22, 2025
We're so glad we could help! If you ever need anything else, we're just a message away! Regards, The Admiral Team
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Jane H.
May 12, 2025
Very Patient Representative!
On May 8, 2025, Admiral's "Please support our journalism" message appeared when I tried to sign in to watch MSNBC on my laptop with my TV Everywhere deal with my cable company, Service Electric Cablevision. Kieran Diaz patiently worked with me via email during that day and the next until we solved the ad blocker problem and I was able to watch MSNBC again.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyMay 13, 2025
Thank you so much for the thoughtful review! We're thrilled to hear Kieran was able to patiently guide you through the issue and get you back to streaming MSNBC. He's a star, and we'll be sure to share your kind words with him. Admiral’s mission is to support Publishers while ensuring visitors are supported too, so it means a lot to know we hit the mark. Don’t hesitate to reach out if you ever need help again! Regards, The Admiral Team
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Cruiser
May 12, 2025
All problems were solved very quickly…
All problems were solved very quickly and professionally.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyMay 12, 2025
Thanks so much for your kind words! We're glad we could help resolve everything quickly and professionally. If you ever need anything else, we're just a message away! Regards, The Admiral Team
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June T.
Apr 10, 2025
Successful & Welcomed Support
The Admiral Support Team, specifically Kieran, were very helpful when I could not get access to my e-edition of the Tryon Daily Bulletin. My frustration was alleviated with the prompt and informative assistance of Admiral Support. Kieran gave me very clear suggestions which were easy to follow and solved my problem. Thank you Admiral Support!
Response from Admiral: The Visitor Relationship Management (VRM) CompanyMay 8, 2025
Thanks for the 5 stars — we aim to make things easy and helpful every time! Regards, The Admiral Team
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tenryuki
Apr 10, 2025
Quick responces, very polite
They were very polite, responded quickly and got my problem sorted very quickly.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyMay 8, 2025
We’re so happy we could jump in and get things sorted fast — thanks for the lovely review! Regards, The Admiral Team
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