Admiral is The Visitor Relationship Management (VRM) Company. Admiral VRM helps thousands of digital publishers worldwide grow visitor relationships and revenue via AI-powered Visitor Journeys that solve several monetization challenges digital publishers face. Admiral's SaaS platform includes registration walls, paywalls and paid subscriptions, donation management, advanced adblock analytics, and revenue recovery, GDPR/CCPA privacy consent, email acquisition, 1P data collection, social growth, and more. For more information, visit us at www.GetAdmiral.com. #relationshipsmatter
Admiral: The Visitor Relationship Management (VRM) Company (getadmiral.com) has 70 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Internet & Software · West Palm Beach, Florida
Excellent
Internet & Software · Ft. Lauderdale, Florida
Excellent
Internet & Software · Stuart, Florida
Excellent
Internet & Software · Orlando, Florida
Excellent
70 approved reviews, newest moderated first
Tim F.
I couldn't log in to "The Outlook" newspaper, actually, for quite some time. I finally realized this is a year-long paid service, so I need to have it resolved. Once I reached out to customer service, Kieran Diaz immediately got to work and promptly and professionally resolved the issue. Also, all communication was friendly and supportive.
Lori D.
You know those little boxes that say " check here to offset processing charges" and are usually a smallish amount? Well, I subscribed to a local news outlet that pre-populated that box with a yes and I didn't notice it until I paid. That annoyed me so I wrote to customer service and within hours the charge was reversed. No issues and no hassles.
Shelley
Had a problem with the log in button and was told others were having the same problem. I sent a report and was contacted very quickly and problem fixed the next day
Spencer
Team was fast and accurate in response. Answered my questions. Eager to assist, personable in demeanor. Great interactions.
Sandie
The support team's repones to my question was prompt, informative, professional, and helpful. I had a follow-up question, that was resolved as well. GREAT customer service, reps are professional, knowledgeable and give easily understood directions even for cyber newbies.
Response from Admiral: The Visitor Relationship Management (VRM) CompanySep 10, 2025
Thank you so much for the wonderful feedback, Sandie! We’re delighted to hear that our support team was able to provide clear, knowledgeable, and helpful guidance — and resolve your follow-up question quickly as well. Your recognition means a great deal to us, and we’ll ensure that your kind words are shared with the team. Best regards, The Admiral Team
troyfan
Received a quick call back. Great customer service… treated me like family!
Response from Admiral: The Visitor Relationship Management (VRM) CompanySep 10, 2025
Thank you for the wonderful feedback! We’re so glad our team could be there for you quickly and make you feel cared for like family. That’s exactly the kind of support we strive to provide. We truly appreciate your trust and are grateful to have you as part of the Admiral community. Warm regards, The Admiral Team
Cathy
I was having trouble connecting to my account on the internet. I sent an email To admiral, and they responded quickly and kindly. I never got a response from the local newspaper people when I had asked when they were still handling I. So I cancelled my subscription. But I am a happy customer after the help I got so quickly and friendly from Admiral.
Response from Admiral: The Visitor Relationship Management (VRM) CompanySep 10, 2025
Thank you so much for sharing your experience, Cathy. We’re glad our team was able to respond quickly and kindly to get you back into your account without delay. It means a lot to know we could make a frustrating situation easier and leave you feeling supported. We appreciate your trust in Admiral and are happy to have you as part of our community! Best regards, The Admiral Team
Steve B.
I was totally and completely frustrated with the freezing of my accounts and a great young man (Kieran Diaz) helped me overcome the problem with extreme professionalism and patience. Thank you very much!
Response from Admiral: The Visitor Relationship Management (VRM) CompanySep 10, 2025
Thank you for sharing your experience, Steve. We’re so glad Kieran was able to turn a frustrating situation around with patience and professionalism. Your kind words mean a lot, and we’ll be sure to pass them along to him. We truly appreciate your trust in Admiral and look forward to continuing to support you. Best regards, The Admiral Team