Admiral: The Visitor Relationship Management (VRM) Company Reviews | Read Customer Reviews of getadmiral.com

Admiral: The Visitor Relationship Management (VRM) Company Reviews | Read Customer Reviews of getadmiral.com

Admiral: The Visitor Relationship Management (VRM) Company reviews

70 approved reviews, newest moderated first

Larry F.
Jul 14, 2025
Highly Recommended - service support was fantastic
The customer service was quick and able to resolve my issue within one email. They were very friendly and understanding of my situation. Highly recommended.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyJul 14, 2025
Thank you so much for the kind words, Larry! We're thrilled to hear that our support team was able to resolve your issue quickly and with care. Friendly and fast service is something we work hard to deliver, and we’re so glad that came through in your experience. We really appreciate the recommendation—thanks for being part of the Admiral community supporting online Publishers! Warm regards, The Admiral Team
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James S.
Jul 11, 2025
Great support!
Kieran Diaz of the Admiral Support Team provided exceptionally responsive, courteous, and efficient technical support in helping me change the method of payment for my Meridian Star subscription.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyJul 11, 2025
Thanks so much for the thoughtful shoutout! We’re lucky to have Kieran on the team — thrilled to hear he made your payment update quick and painless. We’ll make sure your kind words reach him. Best regards, The Admiral Team
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Finton W.
Jul 10, 2025
Excellent service
Kieran, as usual, did an excellent jo solving my issue
Response from Admiral: The Visitor Relationship Management (VRM) CompanyJul 11, 2025
Thank you for your kind words! We're thrilled to hear that Kieran provided excellent support and resolved your issue effectively. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service. Best regards, The Admiral Team
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Cherie
Jun 20, 2025
Admiral's Support is Second to None!
I was having a problem with a site that I was trying to whitelist. I had disabled my blockers but the site still kept telling me to whitelist. Admiral's Customer Love Support Team came to the rescue! They asked me to send a list of my Add-On's. After sending the list they emailed me and said to disable 5 of the extensions that were on my list. I did as Admiral's said to do and it worked. Fantastic! And one of the nicest aspects is that the Admiral's Customer Love Support Team had sent me emails that went to my spam folder, and I didn't see them, but the Support Team didn't give up. They emailed me again and it came to my regular email and I was able to do as they suggested with disabling the extensions to make it work. That is excellent service. I appreciate Kieran, Support Representative, his knowledge, expertise, diligence, and his patience with me. Admiral's Customer Love Support Team is second to none. Thank you so much!
Response from Admiral: The Visitor Relationship Management (VRM) CompanyJun 20, 2025
Wow, thank you for the amazing review, Cherie! We're so glad Kieran helped fix that frustrating web extension issue for you. And thanks for trusting his advice! We always try to help people whitelist in their settings first, but you're right, sometimes a specific extension is the real culprit and if there isn't a setting to config, the only thing that can be done is to turn off the extension. We especially appreciated that you highlighted how he didn't give up, even when the emails went to spam. That's how we believe it should be done. Thanks again for making our day! Best, The Admiral Team
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Hugh S.
Jun 19, 2025
Customer Support as it Should Be
Excellent and prompt customer support response from Sarah. She provided a smart analysis of the issue (and correct!) and the tools for me to fix it. Highly recommended.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyJun 20, 2025
Thank you for the fantastic 5-star review! We're so glad that Sarah provided a thoughtful analysis and the exact tools you needed. This testimony of your experience with Admiral means the world to our team. We're here for you anytime! Best Regards, The Admiral Team
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Ken and Terry S.
Jun 16, 2025
Outstanding Help Received - Thank You !!!
Recently, I had the wonderful experience of working with an agent named Sarah, to resolve an issue with a Publisher. Sarah helped me, answered all my questions, communicated promptly and clearly and was so exceptionally, kind, patient, and genuinely caring about helping me. It was so outstanding to work with someone like her and receive her help. Thank you !!!
Response from Admiral: The Visitor Relationship Management (VRM) CompanyJun 17, 2025
Ken and Terry, wow. Thank you! We saw your feedback come through on multiple channels, and we can't tell you how much we appreciate you taking the extra time to share such kind and detailed words about Sarah's work. It means the world to us and to her. We’re thrilled she was able to provide such outstanding help. Please reach out anytime you need assistance; we're here to help! Best Regards, The Admiral Team
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Larry P.
Jun 11, 2025
I was skeptical about this company at…
I was skeptical about this company at first. But Kieran was great at helping me. He walked me through the process to allow some ads. he was a great help.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyJun 17, 2025
Thanks, Larry. We're thrilled to hear that Kieran provided great, step-by-step help. Our goal is always to make the troubleshooting process as smooth as possible. We'll be sure to pass your praise along to him. Have a great day! Best Regards, The Admiral Team
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Carole
Jun 3, 2025
Great support staff
They were quick to send me the information I needed to update my account. All my dealings with the support staff have always been positive.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyJun 17, 2025
Thank you, Carole. We've built our support process around being fast and helpful, so your feedback lets us know we're hitting the mark. We appreciate you taking the time to share your positive experiences. Best Regards, The Admiral Team
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