AeroChillReviews of get-aerochill.com

Its rubish,waist the money and the time ,the delivery time is 6 weeks,and is not good at all for cooling ,only for heat ,very desapointed and if you want to return is not posible its very expencive the postage in US ,this mean you lost money.Ai don t know way google accept this scam to be posted .

Customer support was excellent. I had a problem with the product, Customer suport (Alex) responded quickly to my email. The problem was resolved the same day.

Ware bezahlt, nichts angekommen, nach mehrmaligem Email Verkehr, immer wieder vertröstet worden. Nach einem Monat immer noch keinen Versand keine Trekkingnummer. Bestellnr. #6C36D796E9 Das Allerletzte. Habe bei Paypal Fall eröffnet.

Totally bogus company. Bunch of scammers avoid at all costs

Full of lies don't anyone buy anything from this awful scam company they are the pits of china and the most dishonest people that exist be very aware DO NOT BUY FROM THIS COMPANY

Ware bezahlt,keine Ware bekommen.Fake? Drecksladen Habe von Ihnen ausser einer Bestellbestätigung nix bekommen. Habe Paypal informiert.Annahmeverweigerung!

If I could rate them minus 5 I would. Don't touch them they are dishonest and disreputable. On 25th June 2026 I foolishly placed an order with them, I then changed my mind and emailed them within 20 minutes to cancel. I got the usual were busy at the moment and will reply asap. Later that day as expected I got a reply saying sorry it's too late we've already despatched your order. They said no problem you can send the order back. I asked for a return address and was told sorry can't give you one at the moment but when you get the order contact us and we'll take you through the return process. I was flabbergasted with this reply. On 9th July I received an email stating we've just despatched your order, this was 15 days after I was told we can't cancel your order as it's already been despatched. I contacted them again to ask if they will provide a return paid label and guess what, no we don't provide a return paid label Company policy is that the buyer has to pay. The Company is immoral, it lies about despatch times so they won't cancel an order in the expectation that, although you don't want the product you won't return it because of the return costs, it's coming from China. Don't touch them!!!!!!!! So much for their publicity minded reply below. After this reply I received a repeat offer of a 25% discount to keep an order that I cancelled and don't want. Despite previous assurances that once the order has arrived they would guide me through the return process, they have not provided a return address and are now ignoring my emails requesting one. I am at a loss as to what to do next they are the worst Company I have ever had dealings with. I wish I had never encountered them. As I said before don't touch them!

This is a scam company they operate under various names including epicooler, the claims on the websites and reviews are fake, you can buy this product from Amazon for just over £20 and it doesn't work. Report it to everyone you can get this fraudulent company shut down!! Edit;After the reply below I stand by my review, they also trade under various other names after doing a little more research,so they've reinvented several times to get on top of these shambolic practices. A dishonest and fraudulent company that make vast and unsubstantiated claims about a substandard product. Advertise it properly, price it properly and don't use false marketing! Also your checkout process is diabolical! one wrong click and you sign up to warranties and extra products without knowing, because it doesn't let you review before instantly taking payment- beware you could not know that until weeks later! ( PayPal show it as a rolling payment adjust your settings!!) There is no tracking, the dispatch emails are contradicting also, very convenient for those that cancel within minutes! Also the reply is directly to trust pilot so they have no idea which order I'm referring to to 'resolve anything from here! I've reported this company to several governing bodies, and will be keeping and eye for the emergence of new websites and social media adverts using the same data under more names!