GeologieReviews of geologie.com

Not worth the inflated cost. No confirmation or shipping emails.

There is apparently no simple way to cancel the trial, buyer beware.

I found geologie while looking for different skincare products and thought I would try it out. So far I’ve been pleased with the results I’m seeing. My skin looks hydrated and I’d say it’s helping with the few fine lines I have.

Geologic has been incredible. At first, I was skeptical because my skin got terribly dry. Then, after about a week, everything normalized and my skin looks better than it has since I was a teenager.

Trash company, who use underhand tactics to reel you in and take your money! BEWARE I was put on an unauthorised subscription which I was enrolled in without my knowledge or consent. The company's handling of this matter has been even worse than the size of their 'sample' products, insensitive, and a clear violation of financial rights. There is definitely an issue surrounding lack of transparency and consent. They do not get explicit consent for this subscription, but muddy it into their t's & C's which is unacceptable. I was not given a heads up or common courtesy of a notice before I was charged. You know, that would make sense, to let people pay for what they want, and not forcefully charge them, like normal companies. This practice is predatory and unethical, taking advantage of customers just to drive revenue. I am not interested in the products or services offered by this company. I urge everyone to avoid this company with haste. Their deceptive subscription practices and lack of customer support are a serious concern. UPDATE 19/12/23 All of this sprung up from ordering a sample! While I appreciate you are trying to make an effort to save face in the public domain, I unequivocally disagree with your characterisation of what happened. I re-iterate that your company displayed lack of transparency, inadequate opt-out options in addition to poor customer service. I clearly stated that this charge was unauthorised and you continued to send me unwanted products, that I did not want. Instead of forcefully thrusting your product on unsuspecting people, you should see if they actually want it. Also, before taking my money in the dead of the night, there was absolutely no communication to inform me of a pending charge. Instead, you used deceptive and subvert methods to charge regardless. In response to you not hearing back via email, I see no valid reason to respond to emails which have provided no logical resolutions. The emails made no attempt to create a reasonable conclusion, to make matters worse there were still insinuations towards me still being an active subscriber and how to facilitate future orders, after clearly stating I have no desire for your products or to be a customer of yours. I do not know what sales targets, KPI's or funding you need to repay that makes you feel you need to carry out such fraudulent activities, but rest assured I will not be a passive victim of these practices.

Loving Geologie product so far! Signed up for a trial package in November. Encountered a small problem I was having with a reaction to a product. My skin was not taking well to a facial moisturizer. Jason took my emails quickly, asked questions, listened and offered suggestions to get to a resolution. He even offered me a trial of another product (which I love and works much better for me)! Thanks so much for a great product and excellent customer service.

I was skeptic originally, However good luck that I did. I have sensitive skin and and this daily wash was wonderful. It did not drive my skin out. I also purchased the nighttime Face and eye Cream, it was not greasy. It absorbed well and after the first use of each product I could See and feel a difference in my skin. This is something I will definitely be recommending and purchasing again

They were prompt, attentive and they went above and beyond to make accommodations for an order I blundered. Hands down the best customer service I’ve received, it felt more than a customer service business email.