GeologieReviews of geologie.com

Good quality products but terrible e-commerce experience. The products Geologie sells are of high quality and I can recommend them. However, if you are looking for smooth shopping experience, look elsewhere. Absolutely nothing in their e-commerce system works. I can't recall seeing a worse implementation of e-commerce system than what they are having. If you cancel your subscription, expect to be charged anyways and shipped a product. If you click a link on their marketing email to redeem a discount, expect there not to be a field for the discount code. If you contact customer service, expect them to be confused about what is going on. Any change you want to make takes five emails with the customer service. I am amazed how this business is still afloat considering how much money they have to spend on customer service just to mitigate their horrible e-commerce and CRM systems. On the bright side, the customer service representatives are always great and helpful and things always get finally resolved. But total failure from the IT management to implement a working e-commerce solution.

So far the products seem to be helping. However, I ran out of products and my renewal order never arrived. It took multiple email exchanges with customer service only to find out my original shipment was returned to them. No effort was made to resend my order until I contacted them. So being without the products for almost 2 weeks set me back and is why I gave only 2 stars.

Used Geologie's products for around two months now and loving it so far!

Been using Geologie for about 2 months now and love it. Leaves my skin feeling hydrated and firm and is a nice ritual to have. I haven't noticed drastic differences in appearance but my skin has been pretty good lately so it's hard to tell. For me the only thing I wish was better was the scent. It's got that "no-smell" smell. I think a little bit of something like eucalyptus or something fresh would be nice and invigorating.

Great product. Feels clean and chemical free. Can really notice a difference with regular use. The over night cream is my personal favourite

I'm a couple of months into the Geologie world of skincare. When I was a teen I had Proactive and was very lazy about using it and now, in my early thirties, i'm trying to be an adult and take care of the skin I'm in. I needed something easy and somewhat affordable to get into the habit and although I'm doing better, i've returned to my lazy ways. Luckily, when i'm doing better at keeping up with my skin feels soft and looks smoother than I imagined it could. It took a month or so for some redness to go down as my skin got used to it. I just ordered my next batch so looking forward to continuing along.

Used these products for 6 weeks and no results. Followed directions as well. Waste of money.

These products were recommended by a friend. At the time, I was not a facial product user. I have very much enjoyed the experience. The face wash is fantastic. I also use the night time repairing cream, which I really like. I have sensitive skin and these products are easy on my face. Beyond the products, the customer service is really good. Very easy to manage/change your regime.