GeoforceGeoforce was founded in 2007 with the simple belief that the chaos and pain of field operations could be alleviated with technology. Our mission is to build the largest global network of connected field assets, providing operational intelligence to companies involved in field operations around the world.Combining a cloud-based software platform with rugged GPS tracking devices and global satellite and cellular networks, Geoforce’s Track and Trace solutions include efficient asset location and retrieval, rental invoice auditing, service delivery verification, inspection compliance, equipment maintenance alerts, and a host of others.
Geoforce (geoforce.com) has 174 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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174 approved reviews, newest moderated first
Chris
To be brutally honest, we have had some issues with the devices themselves. They can sometimes be a little finicky and quit reporting or be too sensitive in some of the parameters. However, Caitlin Murray has always been my go-to lady at Geoforce and she's great. They should change her name to Johnny because she is ALWAYS Johnny On-The-Spot when i have issues. Geoforce gets at least an extra 1 1/2 to 2 stars just due to her customer service.
Len J.
I think my dealings with them have gone really well. David has responded to my requests and the trackers turned up in a timely manner.
Fawn
It doesn't get any better than Hieu.
Becki
quick response
Baban
I can not solve my problem at all I didn’t get what i want it’s zero
Response from GeoforceAug 4, 2023
Hello. Thank you for calling this to our attention. Someone from our team will be reaching out to resolve your billing issue.
Tamara
Getting a response from the Geoforce team is not easy. It took weeks to speak to a human and I still did not get an answer to my question. I'm not fond of their automatic subscription renewal process either.
Lori
Commitment to return phone calls by a certain day with no call back and no resolution. Original set up was incorrect. Specifically asked for GPS tracking in remote areas, but that was not provided. Set up started on GPS system based on our needs, contract signed months ago, no call back on when updated system will be set up. Billing started after contract signed with a substantial increase but no new devices sent. Several months of incorrect billing with emails to request review, commitment made to follow up but no call backs. Very poor communication.
Response from GeoforceAug 1, 2023
We appreciate your feedback and Geoforce wants to ensure a positive experience. We have reached out to work on getting your issues resolved.
Khurram
The lady listened properly and understood what i was trying to say