Geoforce Reviews | Read Customer Reviews of geoforce.com

Geoforce Reviews | Read Customer Reviews of geoforce.com

Geoforce reviews

Showing 10 reviews with 3 stars · Clear filters

Cynthia
Oct 21, 2025
NO REPORTS
For the money it cost, customers should be able to run reports on where the GPS is on any given date. I was able to gen a generic report by asking a customer service rep but it took two days.
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Kelly
Jul 5, 2023
Sill working at it
Good morning
Response from GeoforceJul 5, 2023
Hello. We apologies that you're having issues with account setup tasks. We have open tickets with our support team who have reached out today, and we also are working on having out Training team schedule some time with you.
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David
May 1, 2023
The serivce was okay
The serivce was okay, it just took several days for them to respond
Response from GeoforceMay 1, 2023
Thank you for the feedback. We apologize it too so long for a response, as we typically expect under a few hours during main business hours. We're taking steps to see that our customers won't see long delays in response time going forward.
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Confidential
Nov 1, 2022
The customer support needs Improvement
The customer support seems to be very slow and not getting the proper response at times. Only get replies during US office hours but our customers need support during middle east office hours.
Response from GeoforceNov 1, 2022
Thank you for the feedback. Geoforce is is looking for ways to serve our global customer base so that support inquiries are handled with a consistent level of quality.
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Pedro
Apr 5, 2022
We are all having issues with it…
We are all having issues with it because, the ones that use it majority of the day have to keep it open and it keeps logging us out. We are having to log in too many times.
Response from GeoforceApr 5, 2022
Thank you for your feedback. Recent updates were made to further enhance security for our authentication pages.
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Merle
Jan 4, 2022
At one time we had a functioning map…
At one time we had a functioning map where we could see all of our assets--NOT ANY MORE!! Your service staff (Issac) is a dang fine rep for your organization. Ryan is a fair rep, however COURTNEY is a NOT someone I would have representing my company (he has NO integrity--NONE).
Response from GeoforceJan 12, 2022
Thank you for the feedback and glad to hear your experience with one of Geoforce's Field Services team members. It's unfortunate you had a poor experience with a member of one of our partners. We will address it with the right people.
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Greg
Oct 26, 2021
Overall the product is good
Overall the product is good, the issue is the Geofence portion. Creating a geofence should be much easier. When inputting the GPS Coordinates it should pinpoint the spot on the map, instead I was told that the spot is in the middle of the screen and I find that hard to believe because over 90% of my needed geofences are not accurate.
Response from GeoforceOct 28, 2021
Thank you for the feedback on this issue. We've logged this issue on that dashboard and will have one of our support team follow up.
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Barry
Oct 14, 2021
New services; Not impressed
Devices are still crashing. Website lost some features like specific speed notifications; setting up reports is not user friendly
Response from GeoforceOct 15, 2021
Thank you for the feedback. In recent weeks we have released some enhancements to our speeding notifications. Someone from our team will be in touch to share more information on how to find those and address your concerns about devices.
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