Amanda
I changed my mind when I saw the pop up privacy agreement
I honestly thought the report was a great tool to use for people with health challenges. I’m a licensed clinical therapist and have several chronic conditions myself, however when I can back to the site to look at my report, there was a pop up box that forced me to sign away my right to keep my information private. It says ‘ 1. Privacy Policy. We may collect, use and disclose information from or about you, including personal information, as described in our Privacy Policy. If you do not agree to any terms in our Privacy Policy, do not use our Services.’ It goes on to say that because they collect dna info they can use that too - and there is no option to say no. So now that I’ve already paid for this report and they have my money, and I refuse to sign this agreement, I no longer have access to it AND they want me to agree that my purchase was somehow an agreement for them to use my info in any way they please. Feels like a major back handed attempt to fish for personal Info from consumers.
Response from GenoPalateFeb 3, 2020
Hi Amanda, Thanks for providing us with your feedback. We sincerely apologize for your disappointment regarding our Privacy Policy. We try to be as transparent as possible with our customers regarding our security and privacy and take the privacy and security of your personal and DNA data very seriously. If you have any further questions or concerns for us in the future, please email us at [email protected]. Sincerely, The GenoPalate® Team




