We sell high-end human hair wigs, hair extensions, closure and frontals at reasonable prices and good service quality. If you have any questions, please contact our official customer service: [email protected]. You also can find us on social media platforms, IG @geniuswigsofficial; YTB @GeniusWigsOfficial
Geniuswigs (geniuswigs.com) has 33 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Claim this listing33 approved reviews, newest moderated first
Debbie R.
The wigs are very poor quality and the size is not the real sizes. And I would send them back if the return was not difficult. I say to the customers every where don’t waste your money like I did, I lost on these items.
Eryn J.
If I could leave zero stars I would. I placed an order ORDER GW2097 to not recieve a response from them at all. I have messaged then on Instagram & sent 5 emails & no response. I will be refunded by my bank & reporting you to bbb. Horrible customer service.
Response from GeniuswigsFeb 17, 2025
Hello customer thank you for writing during our break, I have replied to each of your emails since I got to work!
Disappointed
Wasn’t the same product when you get a discount item. The lace was a different color and texture . Was not a crystal lace I do have photos and can submit for proof.
Response from GeniuswigsFeb 17, 2025
Please provide your test report. How can you say that without proof?
Jody Ann A.
Listen with so much scammers out there you don’t want to take the chance , I have been shopping with genius wigs for two years now and the communication is great the wigs are even better , I really love there wigs I think I bought every one of the crystal lace wigs by now . Get yours too
Response from GeniuswigsFeb 17, 2025
Thank you to our regular customers for their support!
Pat
Products from Genius are good quality. Have been using them for a few years and I have never been failed yet. Items are sent in good time.
Response from GeniuswigsFeb 17, 2025
Thank you buyer for your support! It warms our hearts to have regular customers like you.We will continue to strive to improve the quality of our services and wigs.
Lea
I’m very impressed with this company. I ORDERED THE AFRO KINKY CURLY CRYSTAL HD LACE WIG. This is one of the best wig units I have gotten so far. The lace is extremely realistic and blends well when you bleach the lace. The curls when styled Are super soft and very curly . I was able to communicate with the company to see the unit before it was shipped to me which was a great experience. I rate this wig a 5/5 for the texture and the lace definitely a great buy and worth the price
Response from GeniuswigsFeb 17, 2025
Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer. Bests, GeniusWigs Service Team
lisa W.
I received the wrong size wig! I was sent a small cap when I ordered a large cap! I even paid extra for the large cap! I want to be refunded! I'm so upset 😡 I needed this wig for an event! I have real thick long hair and it will not fit over my natural hair!
Beverley A.
Do not buy from this company, I purchased a wig from them, it wasn't the wig I ordered, the wig was unwearable it was badly made, when I asked for a refund it was a big problem they eventually agreed so I had to spend my money returning it via DHL, which wasn't cheap, then when the package arrived in China, they refused the package because the didn't want to pay the Duty. So I wasted my money to return it. This company do not know how to treat people they take your money & send you rubbish wigs, I will never buy from them again & I would never recommend them to anyone, there are better wig companies out there avoid GeniusWigs
