Carol D.
Fast delivery
Fast delivery. Beautiful rug. Well made.

GENIMO was born when art met everyday life. At an exhibition, our founder saw people hesitate to step on a textile masterpiece—and asked: Why can’t beauty be lived in? Today, we craft rugs where artistry meets resilience, because true elegance isn’t fragile—it’s made for life.Today, we stay true to that vision, refining every rug for enduring beauty and resilience. Because true elegance shouldn’t demand caution—it should invite comfort.
Genimorugs (genimorugs.com) has 72 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Carol D.
Fast delivery. Beautiful rug. Well made.
Katherine H.
I ordered a rug that was advertised by LaHome, but the item I received was from a completely different company. The product is not as pictured—the size, material, quality, and overall appearance are significantly different from what was advertised. It is also not made from the carpet-like material described in the listing. After further investigation, I found multiple complaints from other customers reporting the same misleading business practices. Attempts to contact the company were unsuccessful, as emails and chat requests went unanswered and there was no working customer service phone number available. I did not receive the product I paid for and I am not willing to pay for goods that are materially different from what was advertised. In my opinion, this constitutes false advertising and misrepresentation of the product being sold. I have requested a full refund and would strongly recommend that consumers avoid doing business with this company.
Response from GenimorugsJun 8, 2026
Dear customer, We're sorry to hear that your experience did not meet your expectations. We would like to clarify that GENIMO is an independent rug brand and is not affiliated with Lahome. The product you received was shipped from GENIMO based on the order placed through our store. Regarding the rug's appearance and texture, our washable rugs are designed using a low-pile faux wool surface combined with high-definition printing technology. This construction allows us to offer detailed designs, machine washability, lightweight handling, and a more affordable price point compared to traditional hand-tufted or woven rugs. Material specifications, pile type, dimensions, and product details are provided on our product pages to help customers make informed purchasing decisions. We take all customer feedback seriously and strive to respond to inquiries as quickly as possible. If any customer is dissatisfied with their purchase, our support team is available to assist with returns, exchanges, and other after-sales solutions in accordance with our published policies. Customers can always reach us directly at [email protected], and we are committed to working toward a fair resolution for every order. We appreciate all feedback, as it helps us continue improving both our products and customer experience. GENIMO Service Team
Soha H.
I can honestly say that was the best carpet that I have ever bought. Excellent material beautiful design it made my living room look spacious and homey
Nataliia
Very nice and beautiful rug for the children's room. Lightweight, washable. Beautifully complements the room.
Mayelin
Amo la calidad de esta alfombra y lo económica que es. Tienen muchos diseños lindos y lo mejor se puede lavar!
Jules
Item is very poor quality and even though they advertise "free and easy" returns, they expect you to cover return shipping costs, which they do not mention until you request a return.
Mark R.
Received item on time, and was very satisfied is the design and quality of the rug.
Vickie C.
Rug was much thinner than expected and took forever to be shipped and to arrive. Waiting for remodel to be completed. I bought a thick pad to hopefully make it look more like the picture.