The Genie CompanyReviews of geniecompany.com

I needed a replacement for a genie 912 opener the new one that came won't work, and customer support said that my garage door is too old. Totally the wrong response. They should have found old stock and shipped no charge. Customer support did not even realize that the original part number was from their parent company. Even though they had purchased the original company. Pathetic Service. One can read about their history on their own web page. I expect the President of the company to e-mail me and make this correct.

custommer service not very good brochures neither need improve hoy instal provide better assistance, not good, deserves a 1 but i gave 3 because the product itself is good, the garage gate opener,

Required assistance reprogramming my garage door since the previous owner failed to leave access. Representative was extremely helpful, walked me thru the reprogramming process although it took quite a long time. But it worked! Also, recommended garage door openers and assisted with programing once received. Great service!

Very good service and excellent product.

I have had a good experience with Genie

We were able to get our new opener even though our machine was 15 years old. Works great

I needed an outdoor & 2 car remotes. The price was great and all shipped quick. Everything works great. Who can ask for more.

Easiest transaction ever. Found exactly what I needed. Order received timely. No complaints at all.