Arvouille
Account deletion
I had not used Geni.com for over 8-10 years so I decided to ask for it to be completely deleted including all the profiles I had set up. Their team was super quick in helping me achieve this. Thank you

Geni is solving the problem of genealogy by inviting the world to build the definitive online family tree. Using the basic free service at Geni.com, users add and invite their close relatives to join their family tree. All Geni users can share photos, videos, and documents with their families. Geni’s Pro subscription service allows users to find matching trees and merge those into the single world family tree, which currently contains over 100 million living users and their ancestors. Additional pay services include enhanced research tools and premium support. Geni welcomes casual genealogists and experts who wish to discover new relatives and stay in touch with family.
Geni (geni.com) has 60 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Claim this listing60 approved reviews, newest moderated first
Arvouille
I had not used Geni.com for over 8-10 years so I decided to ask for it to be completely deleted including all the profiles I had set up. Their team was super quick in helping me achieve this. Thank you
Lyam
While this review is present-dated, it represents long-term thinking. Geni.com utilizes long-outdated technology, which makes it cumbersome. MyHeritage (Geni's parent company) has shown no interest in upgrading the Geni.com technology—especially Overviews formatting plus the add/detach aspect. About three years ago, a MyHeritage rep once told me the company planned to roll Geni.com into MyHeritage. Nothing has changed since. I test-trialed MyHeritage and didn't like its appearance or functionality except for the processing speed, which is faster than Ancestry.com. Bottom Line: MyHeritage needs to upgrade its Geni.com ASAP or sell it to a company that will upgrade Geni.com's technology. If you're thinking of subscribing to being a Geni Pro member, don't expect all MP profiles to be sourced. In fact, too many have no sources included. It is a workplace site dependent on Pro members to help supply sources. That said, many MP person profiles starting ca. 1750 in British Colonial America going back to the early medieval era are quite helpful and sourced.
Earldridge Jazzed P.
Geni literally promotes itself as having one family tree that connects all of humanity, but to be able to join that one family tree, I have to purchase a PRO subscription (costs $119.40 per year). Their business model is about PAYWALLING the ability the join the one family tree that it is famous for, effectively making it a CRIPPLEWARE. Their goal is to not help people explore their ancestors in one giant family tree, but rather gather as much REVENUE and PROFIT as they can. Geni is a CASH GRAB.
Response from GeniDec 20, 2023
Geni does have some paid software features, but you can build your tree as large as you want and connect it to the World Family Tree for free.
Kirsten Rita C.
De har slettet min konto med alle mine data, efter 10 års medlemskab
Joan M.
Efter overtagelsen af geni for år tilbage, er systemet blevet korrupt ”misbrug af betroet magt for egen vindings skyld”. Curatorer kan med sine hjælpere overtage, andres arbejde ved at redigere i tekster og data iøvrigt! Der mobbes i stor stil med nedværdigende kommentarer. Ingen respekt eller værdighed her! Retfærdighed har været ikke eksisterende i de 12 år jeg har været på geni!!! Nov 2024: Så blev mit PRO medlemskab slettet! Det blev det med en begrundelse som er direkte i modstrid med Genis egne regler!! (Dokumenteret) Bøllemetoder hersker stadig, og desværre med de samme frivillige "curatorer". Ingen tør gå imod en unfair "curator". Er det hvad de bliver "oplærdt" i? Uretfærdig og nedværdigende behandling af brugere! Flere i min slægt er blevet behandlet på samme regide måde! Som svar på ovenstående, er netop skrevet en løgn IGEN ! Fra Geni? Mon ikke det er samme frivillige "curator"!
Response from GeniNov 27, 2024
Denne bruger blev suspenderet for mobning af andre brugere.
Brad
So wrong. Incorrect info.
Frank
I have been a long time member of Geni.com, which is currently owned by the private company MyHeritage. Geni offers so-called MyHeritage DNA kits, and I bought one through MyHeritage. However, when I tried to upload my data to Geni, I received the message that DNA kits bought on MyHeritage cannot be uploaded on Geni. I am very disappointed, because DNA kits from other (external) companies like Family Tree DNA can be imported, but their own Myheritage DNA kits not. Other Genealogy companies like Geneanet DO offer the option to upload DNA from MyHeritage, AncestryDNA, Living DNA, etc... I have therefore decided to abandon my Geni & MyHeritage accounts, and to transfer all my data to Geneanet.
Peter
Originally I signed up for MyHeritage. Printing from that site wastes a lot of paper because you do not seem to be able to control the size of type or space between people, so reports can be hundreds of pages long - most of it white space but the functionality of creating a tree is good. The functionality of Geni however is poor. It seems impossible to delete a relationship if you make a mistake. Many functions are not accessible from the menus, you have to dig around for them or search Help - the site lacks logic and seems as if it was put together in the 1980s and not changed since. It's a poor database implementation (I used to be a DBA). Never got as far as the reporting facilities. Cancelled my subscription and closed the account. If you are on a tight budget, there's a good chance you will regret signing up for Geni.com
Response from GeniDec 29, 2023
I'm sorry you had a poor experience with Geni. You can absolutely delete relationships, on the Edit Relationships tab. I requested more information about your review because we'd like to hear specifics about what functionality you did not find in the menus, or where you expected to find it.