GeniReviews of geni.com

Geni.com, out of nowhere, with no citations or sources, put my 5th great grandfather in a "project" entitled "Spurious Pedigrees (disproven ancestry)." What??!! I emailed and messaged them SO MANY TIMES. They completely ignored me. I sent them a Cease & Desist letter. They finally took him out of that "project." But wow, this took so much time out of my life. I want to do other things with my life rather than monitor Geni.com. I am now posting on Twitter/X and Pinterest to communicate how I feel because this is just one thing they have done to my family. This is just one example. You can find me on Twitter/X by using the hashtag: xgenhart We have formed a group to stop bullying in genealogy: Genealogy Human Accountability & Respect TaskForce This is one of my posts: #Geni.com How could you make a "project" entitled "Spurious Pedigrees (disproven ancestry)" and then put people's beloved ancestors, human beings, in that project?? Who does that? Where is your humanity? #StopBullying in Genealogy Hashtag: xgenhart

I never signed up or heard of this yet they sent me an email with my full name what is this BS. I hope my personal information isn’t on this site without my permission. Edit: Just wasted my time making sure my info isn’t out there and I don’t even have an account with them. WHY do you have my full name stop sending me stuff. This is creepy and lets me know you’re just buying data and spam emailing people. Will never use the site in the future bc of this.

This is what I wrote to Geni: Well, you guys are still a rip off. We all know that companies who automatically renew annual subscriptions are just getting over on consumers whose lives are complicated and who may have missed ONE email alerting them that a rather a large amount of money ($156)is being automatically deducted from their account to renew a service that, in my case , I obviously used only several times. Instead, I used My Heritage, your parent company. So I have my entire family tree on MyHeritage (and I’m not renewing that for another $200). but my family tree that was created there cannot be transferred to Geni. I’m just so tired of companies taking advantage of consumers . Mine is a perfect example of why people are losing faith in purchasing ANY service online.

Der er alt for mange fejl i oplysningerne. Nu afviser jeg alle oplysninger der fra. Jeg kan ikke se reference nr. så jeg kan svare Geni direkte. De skriver at det er et fælles ansvar at oplysningerne er rigtige. Der I har de til dels ret. Der er grænser for hvor megen tid jeg vil bruge på at rette til igen og igen. Af en eller anden årsag går rettelserne ikke igennem. Da jeg ikke kan svare på omvendelserne på min anmeldelse til Geni kommer mit svar her. Derfor ignorere/sletter jeg de oplysninger der kommer der fra. Jeg ikke haft behov for at gemme det jeg har slettet så det kan jeg desværre ikke bevise. Mvh Britt Møgelbjerg

A background story: The profiles that I created on Geni were deleted by Geni Customer Service. When I complained, I was insulted and shunned. My word had zero value to the Geni General Manager. I had to prove to him that he my profiles were being deleted, I guess he couldn't check it for himself. It took Geni days to stop deleting my profiles. Geni General Manager didn't bother to acknowledge, nor apologize for, what was done to me. Instead, he referred to my complaints and actions I took to save my work as childish, accused me of having too many “private” profiles and used that as alleged proof that I had a history of not wanting to cooperate with others. I had a few profiles deleted or access removed by Geni curators even before that specific event. Free account users get what they pay for. A few weeks ago, my account was suspended because I renamed a profile that I had created causing me to complain about the Geni General Manager and his team conduct. My "improper conduct" was renaming my profile and complaining against Geni policy allowing Geni Curators to steal somebody else's profile by "curating it". Curating gives the Curator full control over a profile that somebody else created. Geni General Manager refused to give me a contact information to his MyHeritage supervisors on multiple occasions. I have nobody else to express my concerns about Geni General Manager's conduct other then to Geni General Manager. I am now not allowed access to thousands of profiles that I created on Geni. The answer below (now removed) showed how I was treated; I was immediately labeled one of those people who don't play nicely as soon as I complained as if I was the person who did something wrong. Geni General Manager had a conflict with another person and he started deleting all of his profiles, not only private ones. In his incompetence he also started deleting my profiles. Most of profiles I set to private to prevent them from being deleted as they were being deleted, not before. I was not given some sort of warning before my profiles were deleted. He made a mistake and doesn't want to admit it or to apologize for it. My "private profiles" are just a distraction from his improper conduct and incompetence. Why don't you show that "sincere apology"? If you apologized to me we wouldn't have this discussion. I have screenshots of our conversations. There is not a single word of apology. Instead you attacked me for having "private profiles" and called me childish. How "professional and respectful" of you. At the time I created and managed about 40 000 profiles and only about 50 of them were private. Most of those were made private because I tried to prevent them from being deleted. You have blocked me now because I renamed my own "historic" profile that I created and that was stolen by a Geni curator and because I wouldn't allow being bullied by "Geni Curators". I have every right to rename a profile I created. What "repeated removals of historical data on profiles from the 1700s"? Expand on that subject if you have nothing to hide. As a basic user I had no way of "removing" anybody else's profile but mine. More misinformation justifying stealing others hard work. They are breaking their own DO NOT code of conduct: "Harass, bully, "troll" or instigate conflict", "Post information that you know is false or misleading".

Tried to log in on computer. Would not let me. Requested to reset password. Reset password. Computer would not let me log in but can on phone. Over and over and over. Try to contact them, must be signed in. REALLY??? Have to log in to get help logging in??? When I'm logged in on phone. there is no "help" section. Nowhere to get in contact with anybody!!! Adding my family. I know some of these people are already on Geni, but there is no way to link to them. Now everybody I added is duplicated. I know of no way to merge them. Oh well, at least my relatives can see they descended from royalty. As long as they're on MY profile. Now to add documentation to all of these when I have to reset my password EVERY TIME I try to log in and it gets denied. Resetting password STILL will not let me log in!!! FORGET IT GENI!!! I'll stick with familysearch!

I joined decades ago when the community was much smaller and had stricter guidelines. You were required to approve any changes before people could update or merge records. This system made the information more accurate and reliable, making it a go-to resource for checking details. However, things have changed significantly. Recently, when I tried to log in, I was informed that I needed to verify my identity, and an email would be sent to the address associated with my account. Unfortunately, I no longer have access to that email address and haven't for some time. I never encountered this issue before when logging in. I reached out to the help section, but received no assistance. They emailed me a series of irrelevant questions about information related to relatives who have passed away, making it impossible for me to confirm details. I answered the questions to the best of my ability, but I don't have any hard copies of the information I originally provided. Eventually, I received a message stating that I had failed the verification questions. I have sent multiple emails explaining that the questions were about deceased individuals and that they could verify the age of the records I set up on Geni. However, I have yet to receive any response. The site has deteriorated significantly. The information is now unreliable, as anyone can update or merge records. When I first joined, if you entered details about a person, you became the manager of that record, and no changes could be made without your approval. Now, I see that there are individuals listed as managers for records I created, people I do not even know, who have made changes and merged records that are unrelated.

Over the years, I have contributed many entries and data to Geni, created many profiles, etc. Now it turns out that pretty much none of the profiles I added are "mine" anymore, but are co-managed by at least one other person, who seems to have taken control over these profiles so that they are "locked" - even to me who originally created them, i.e. I cannot add or change or otherwise modify my Geni profiles. Inquiring about it, I am being told that there is a "problem with the profile", and I should just let them know which data I want added. I am essentially being asked to completely give up control over the data I painstakingly researched and also can show sources for. That will not happen. I have used Geni in the past for getting in touch with collateral families via the entered data, but will now refrain from entering anything there anymore. Also: I never understood how they can actually charge people for access to data that were researched and entered by users like me. Someone is making a lot of money with this site and laughing all the way to the bank. I will stay far away from it from now on.