General RV Center is listed under Other Vehicles & Trailers.
General RV Center (generalrv.com) has 129 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Other Vehicles & Trailers · Corona, California · Since 2009
ExcellentSales 5.0
Other Vehicles & Trailers · Dinwiddie, Virginia · Since 2007
ExcellentSales 5.0
Other Vehicles & Trailers · Monroe, Louisiana · Since 2008
ExcellentSales 5.0
Other Vehicles & Trailers · Wadena, Minnesota · Since 2014
ExcellentSales 5.0
Showing 2 reviews with 4 stars · Clear filters
Allen W.
My first review was about the sales department. This one is for the service & parts department. they have been excellent in assisting me by answering my questions & trying to help in solving my problems w/the sales department. I would definitely recommend the service & parts @ the Clarkston General Rv store.
John B.
We researched used and new 5th wheels. We found a 2 year new late model at General RV Ocala end of Nov 2023. Drove 3 hours to look at it. Basically, nice unit--fit us just right--but lots of manufacturing really, "shoddy work" by Keystone/Dutchman. The sales guy was OK; no pressure. Sales management team was pleasant. We agreed to purchase if defects were addressed. Then I did extensive research on General's reviews at this location; some were great, some terrible. We returned two weeks later finalize the deal and to pick it up, but the work was not completed to our satisfaction. We then did a detailed inspection and made a list with their team. Derek Crisp promised to get all issues taken care of. NOTE: I am VERY familiar with RV manufacturing industry, recently in Elkhart visiting many RV manufacturers on business trip. Supply chain/parts and workmanship with SOME of the mass manufacturers is poor to barely acceptable. From December to March General RV team kept us posted, many parts were not readily available (common problem). We wanted it "right" not "fast" and expressed our patience. Unit arrived end of March delivered to us 3 hours away; their offer to deliver. General RV team did an excellent job of correcting some really bad (completely unfinished) manufacturing work. Price was exceptional and we are happy with the unit. I will be burning up the phone with Keystone on warranty extension for a unit I paid for but could not use for 5 months and discuss quality of workmanship. The vast majority of these issues was not under the control of General RV and are common problems in the current RV industry. Be reasonable but be educated and know where the problems are.