General MotorsReviews of generalmotors.com

I am an Active Duty Military member who dreamed of owning a Tahoe since my first deployment back in 2010. It took me 11 years to finally take the leap and buy my dream car. I bought my custom ordered Tahoe in March 2021 and to say I was excited is an understatement. It wasn’t until June that I noticed my Tahoe was leaking water through all four areas where the seatbelts come out. I heard a swishing noise and then both of my children (one being a newborn) starting crying from getting water poured on them along with water covering most areas of my vehicle. There was enough water that it saturated a towel and I knew at that moment something was very wrong with my vehicle. I immediately called the dealership and the earliest they could get me in was 3 days later. When I brought my vehicle in, they had it for the entire day and could not find the source of leaking and chalked it up to possible condensation. It was less than two weeks later (19 June 2021) the same thing happened again besides even more water came in and I was able to take a video of water pouring from the seatbelts and my dash. I called the dealership again and brought it in on 21 June 2021. Knowing the vehicle was leaking the dealership left my vehicle outside until the afternoon of 23 June 2021 in which multiple rainstorms occurred prior to them bringing it inside. On 19 June 2021, I called GM customer service and a case was created. Over the next 44 days my vehicle was in the shop getting repaired. A new sunroof frame had to be installed amongst other repairs and I had to beg GM to conduct third party mold inspection which came back positive. Being that I have two children, one new to this world and the other who gets sick very easily and is prone to respiratory issues, I needed GM to do right by my children and make sure they wouldn’t be impacted by their negligence. I requested GM replace my vehicle, instead they had it professionally cleaned and retested in which it came back negative. I am concerned mold could still be internal to all seats and internal to the dashboard since those areas were not cleaned or couldn’t be. I received my vehicle back today and the best offer GM could do was possibly cover 1 to 2 of my car payments. My vehicle also sustained damage to multiple areas requiring it to be repainted in several areas (we're waiting for appointment). Buyers I urge you to use caution when buying this type of vehicle or any vehicle from Chevy/GM. Their customer service is very poor and they will do anything to avoid fully resolving an issue they caused.

I Got 2016 GMC Yukon XL and got recall for Vacuum pump, which I already spent 934.86 to the dealer to fix it at 54,877 mileage. I filled the customer reimbursement form with the receipt by the time. but did not see a penny.

Acquisto nel Gennaio 2020 una Opel Crossland dotata di vari optional e dispositivi tra cui lo "start and stop" (cioè quando mi fermo ad un semaforo l'auto si spegne in automatico , quando innesto la marcia per ripartire si accende in automatico ). Peccato che tale dispositivo ( e non te lo dice nessuno prima dell'acquisto) funziona solo a batteria completamente carica......così dicono !!! e funziona solo facendo un determinato numero di km.....cosi dicono !!!......ma non sanno quantificare quanto e come !!! La verità è questa..... acquisti un dispositivo farlocco che molto probabilmente nun funzionerà e nessuno te lo dice !!! Ottima marca di auto !!!

I had 49,500 miles on my Chevy Silverado and had a catastrophic engine failure. A lifter collapsed and damaged the camshaft when I took off from a streetlight. No engine should fail with less than 50,000 miles on it. GM offered to py 10% of the repair costs whic is inadequate gicen this engine is obviously a lemon and is unreliable from the factory. Taking a several thousand dollar loss and going back to Toyota. I should have never strayed from Toyota. Because GM dis not stand behind their defective engine, I also sold my Tahoe and purchased a Tacoma. I was also able to convince a family member to not to purchase a Corvette. I will also work to convince as many people as I can to not purchase a GM product.

I bought a Buick Enclave , after 6k miles the seat is discolored from clothing !! A nightmare dealing with Buick and refused , said it’s not their fault and warranty does not cover ! I will never buy another GM vehicle again ! They are junk ! Buy American? Really? Then make good products! I own 3 Cadillacs and this is how I get treated ??!

BOUGHT A BRAND NEW 21 YUKON SLT, FAILED PART FIRST 2 WEEKS OF OWNERSHIP CAR WENT BACK TO THE DEALER FOR ALMOST A MONTH. I DO NOT RECCOMEND ANY ONE TO PURCHASE A GM SIMPLY BECAUSE THE CUSTOMER SERVICE THEY OFFER IS EXTREMELY POOR AND THE CARS ARE CHEAPLY MADE

Instead of manipulation (eg consumer reports involvement) they should better improve their BEV cars. But since they can't compete they decided to attack Tesla instead of doing their homework. I hope they are bankrupt soon. Would be very well deserved!

I always was raised that GM was the better product and Ford was the worst. Well that has turned completely around my parents who had one 2017 malibu that spent the first year in a garage trying to figure out the problem than in their driveway and still not figure out why the brakes would lock up among other things. The last chevy truck my father owned was barely used and bought with very low miles then one day it goes into gear but doesn't move after that. It didn't have barely 60,000 miles and i think thats even on the high side. I myself bought a 2011 Acadia completely mint! Its from florida one owner and an older couple who gave me literally a novel on every thing that was done to this car. I bought and legalized it drove it 10 minutes and its dead, it had 139,000 miles but I have other older Ford cars/trucks with almost double that hadn't even had the service this car did! If I can spend big bucks for a new motor it would be a great car! But because they messed with a normal motor and tried to make it better by saving gas while idling..When it comes down to it they probably costed me 100x the amount that would cost me to idle for a minute in traffic versus replacing a motor and etc. costs!!! How GM does't have to fix this problem is absolutely crazy! If your trying something new don't expect your loyal customers to pay for your mistakes! That's on you!!! From this day forward I finally agree with my father who used to be a chevy man and raced stock racecars and drag racing cars and parts!! I have a strong feeling he won't be any longer. He's bought a mustang and absolutely loves it!! FORD 100% we actually own 3 fords 2001-2005 all running with little problems 2 gm products 2008-2011 neither run and actually i have never got to use them because you suck and until you can fix the wrongs you made and not leave it up to people who had been loyal customers for many decades! DO NOT BUY GM UNTIL THEY CAN MAKE IT RIGHT FOR THEIR CUSTOMERS AND EMPLOYEES!! may have just bought something from china......FORD has not done their employees wrong or very many customers. I honestly hear more everyday on complaints on chevys and gm products then ford, dodge, toyota and every other make at this point!!