General MedicineReviews of generalmedicine.co

Email only reminder. No text. So if you don't check email frequently be sure of your appointment. My calendar changed the time zone of mine, as soon as I realized I tried to contact them but couldn't. No way to do so. I logged into the meeting, tried to send a note through there. Nothing. Instead I was charged 100. With no way to try to rectify the issue. It was 30 minutes. Not like hours or totally blew it off. It was a mistake and they have zero interest in helping.

The company will happily take your money and then repeatedly ignore you and never actually make the appointment that they set. Do not waste your time unless you want to spend time arguing back and forth over your copay. They also repeatedly apologize but don’t take the steps or effort to make it better. It just becomes empty words

Waste of time and money. Their provider wouldn't even prescribe a different formulation at the exact same dosage I'm already taking for a *blood pressure* medication.

1 Star Review (I would give 0 stars if the option existed) This is hands-down the worst medical “care” experience I have ever had. General Medicine is a complete joke and an absolute waste of time and money. From the very beginning, they completely ignored my clear preferences and medical history. I explained exactly what was working for me, provided updates and photos showing significant improvement (50-70% clearer skin), and they still tried to shove a prescription I explicitly did not want down my throat. Their response? Standard protocol, “trust the experts,” and defensive corporate nonsense instead of actually listening to the patient. The communication was robotic, unhelpful, and increasingly condescending. They sent generic links, verification codes, and Zoom reminders like it was an assembly line. When I pushed back on their one-size-fits-all approach, they doubled down with liability excuses and basically told me my real-world results didn’t matter. It felt like they cared more about covering themselves and pushing whatever the dermatology specialist recommended than actually helping me. Zero personalization. Zero respect for patient autonomy. Zero accountability. I was spoken down to, dismissed, and left more frustrated than when I started. Modern medicine at its worst — rigid, arrogant, and utterly ineffective. I will never use General Medicine again and I strongly recommend everyone avoid them. There are far better options out there that actually listen to patients instead of treating them like inconveniences. Steer clear.

Liers, Says $25 on landing page link of prescription and on payment goes to $100. Another lie by replying and saying it’s with insurance coverage. How do you guys sleep with lies ?

I paid my money to have my metoprolol 100 mg er filled. Everything was going smoothly until it was time to send the prescription.They said my CVS wasn’t listed in their system and give them another one.so I did! They disappeared on me someone texted and said the pharmacy was on lunch and they will try back! Then this kept on for two hours I asked was I being scammed and they sent a message that they sent my script to my pharmacy and it was a cvs that was permanently closed!!They then said they would send to my pharmacy and that was the last message! I was so hurt! I just needed this refilled until I could go to doctor and they just stop responding.

I have spent all day trying to communicate via text bc apparently they can't install a chat platform on their website. My issue was very embarrassing and I had to explain it over and over. And I needed a refill for a non controlled substance. I kept asking if this nurse practitioner received my texts. She would never answer. I told her in depth what was wrong, she asked for my allergies and pharmacy 3 times. I'm not sure why she eventually got those. I said would you like to switch to another phone? Maybe I could borrow one. Silence. I told her over and over what was wrong. It was so demeaning to have to tell her so many times. I asked if this was an AI program bc this didn't seem right. I'm a very transparent person. And I felt I was treated differently. Then abruptly she just said they couldn't help me on this platform. And, you know what my main issue is? She kept on making me explain a very embarrassing disease. I was told I'd be able to speak with a doctor. I tried to get her to confirm several times if she could communicate with me. It was a nightmare. I sent them an email. I still don't know if a doctor is going to look at my case. It's not as though my problem was rare. Tons of ppl have it.

Made an appointment for my fiancé at 10:30 PM tonight, since she has been in really bad pain and it’s making her miserable. None of the hospitals we go to will take her serious so we went to their website and checked it out. The doctor acted like he didn’t care and that he couldn’t do anything for her, which is ridiculous. It’s not right, and I’m very upset about this. Don’t fall for this SCAM like I did just ridiculous.