General MedicineReviews of generalmedicine.co

I have been quoted a $25 copay, which was fine, considering that is the copay I expect with my insurance. At the end of my appointment which was about 3 minutes long I received an additional $30.25, it took me a while but I figured out it was for lab work, it was showing up as no insurance, i have insurance and my copay for labs is only 10.00, when I tried to reach out to somebody in reference to that charge, that by the way was never advised and as far as I know you shouldn't charge people for things before letting them know, I figured out that there's no actual way to speak with anybody. Later that afternoon I went to pick up the medication, turns out the prescription was sent in incorrectly, so now I am going to have to take only half of my medication while I try and figure out if they are going to even be able to fix this or if I'm going to be able to find another doctor. I had tried this service because I thought it was going to be easier than finding a new primary care physician turns out it only made things worse.

I had an appointment, and before the appointment, the website said my copayment would be $30, and that payments for people without insurance would be $100. It said they were in network. I just received a bill for over $300. On top of that, the medication the doctor prescribed was not covered by insurance and cost over $1,200. they time the appointment and wont cover everything you need to speak with them about even though you made it known before you made the appointment the reason for the visit. Then they wanted to charge me for another visit just to change the prescription. They don’t truly care about their patients, only about how to get money out of people. They said they would look into it, and I never heard anything else back. Try at your own risk.

Very upsetting experience. Within one minute of my visit, I could tell the doctor was not taking me seriously. I explained that I have experienced extreme fatigue since 2020. I also informed the doctor that I had previously worked in a doctors office and was sharing my symptoms with the MD at our office. Unfortunately, the practice does not take my insurance and due to the doctor taking a medical leave was not able to be taken one as a patient. However; I was encouraged to pursue finding a doctor to assist me with a CFS diagnosis. Descending.The doctor was very condescending, asking me why I think I have chronic fatigue syndrome and have I seen a neurologist or a rheumatologist, anyone other then “my friend”. It was awful. I have never felt so unheard and so dismissed. I ended the visit. It is a setback. it’s very hard to find caring providers. End result I won’t be working with General Medicine.

They are incapable of sending the correct lab orders at a lab location. I drive 30 min to an appointment only to be told they never received the order. I have no way of accessing it myself wither since their dashboard is so barebones. Terrible company.

Degrading experience. Was made to explain every single script I have had for two years, questioned about antibiotics, just to get nausea medication. Was asked if I'm "sure I sit up" during the day as I was laying in bed during the visit due to vomiting. Treatment was an over the counter acid reducer, as they refused nausea medication due to having a medical marijuana card. Treatment was done with bias and profiling, not with care regarding my symptoms. Update: After texting, they agreed to issue a refund and escalate the concerns. I still however, would not recommend the service at all.

This is a sham company they do nothing g they advertise. The doctors will determine your problems are text book. Don’t get ripped off for a Referal you could get from the white pages or a google search.

They told me I’d be seeing a sleep specialist but I was sent to a primary care doctor who was just going to put in another referral to someone else for sleep specialty. I already have a primary care doc who did that the purpose of me making the appt was to see the sleep specialist which was falsely advertised. The woman I saw was also pretty rude and had very poor bedside manner.

Ordered labs, and received an estimate for $0, covered by insurance. Performed labs at an in-network provider, but billed by facility as out of network because General Medicine used a provider that was out of state. Any telehealth provider should know that the provider must be in the state you are receiving care. Attempted to dispute charges, but they failed to respond and or assist in the matter.