Gema&CoReviews of gemaandco.com

Quality was great, the turnaround time was accurate. Wife loved it

The communication with them was quick and effective, I really liked that. Sadly, the ring that I ordered had a flaw, the stone wasn´t set in completely straight. It isn´t a big enough of a defect to send it back, but it does ruin the ring upon closer inspection. Besides that it seems like a quality ring.

Stone was beautiful, the ring color seemed a bit discolored but still looks great

This was my 1st time ever ordering a Moissanite ring & also ordering a ring of this magnitude entirely online so I was nervous. My sales rep Liz was AMAZING. VERY good @ keeping in touch, keeping me informed & just overall responsiveness to any questions or concerns. What I loved is that she was always the one who responded to me & kept me informed... not like other general online companies where you're likely to get a different person each time. My ring is gorgeous & I'm so happy w/ it. There was only one issue to speak of but it was minor & taken care of smoothly by returning it to the company, w/ a postage paid/insured label they emailed me, for adjustment & they sent it back w/ issue fully corrected. I admit I didn't love having to part w/ it & send it through the mail again but all was well. I HIGHLY recommend Gema&co & if I want to design another ring in the future I won't hesitate to contact them.

Quality and care Honestly this is one of the best companies I've ordered from. From their product, to their genuine customer servic, they make sure your experience is great. Only reason I'm deducting a star is because recently they had some issues with timeliness due to some disrupted services, possibly beyond their control, but I would've appreciated more pro-active communication, rather than me having to follow up.