Addison B.
Good experience
Very helpful with shipping speed, got my stuff quickly enough to use it on a trip. Really appreciate the the customer service, shout out to Sandra!

Where adventurists buy and sell the gear we love for the outdoors we need.We call it UnNew Outdoorhttps://geartrade.com/how-it-works
Geartrade.com (geartrade.com) has 249 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 148 reviews with 5 stars · Clear filters
Addison B.
Very helpful with shipping speed, got my stuff quickly enough to use it on a trip. Really appreciate the the customer service, shout out to Sandra!
R. M.
I don't want to say too much about the gear I've scored on Geartrade. It's like that one stash of powder that you only share with your closest friends. Sometimes. As for their customer service - wow. I couldn't be more impressed. In all the interactions I've had the rep went above and beyond my expectations. I feel like I now know someone who works there and can reach out trusting it'll be handled as a good friend would handle it. You guys rock. 🪨
Rennifer
Great company and great customer service. Had some issues with package delivery and instantly helped me through the process with little effort on my end. No jumping through calls that left me on hold. Been using their service for years which is a great hub for commerce and recycling gear. All around super happy finding and using this site.
Niamh H.
So cool to buy from a site for outdoor gear while also helping the outdoors! I bought some amazing barely used bouldering pants and USPS made a mishap and it seemed like they may have sent my package to the wrong state, but Lauren from customer service contacted me, helped me out, and was even interested on my upcoming climbing trip🙂I never leave reviews, but she was so nice I had to hahah! Anyway, this is a really cool company.
Joel D.
I've been looking for an option to be able to pick up gear that doesn't cost a as much as a sports franchise it seems don't want to be committed to something I will use a hand full of times a year. Geartrade is the place. Used gear and new gear as well and the quality is still there. It's not a free for all they do have a customer support team that is more than able willing to handle any problems between transactions and they have great communication, communication that is lacking in most online support sites. I had a transaction that was a little hasty but the customer service team made it worth it, hats of to there calm approach! Security, a whole prethera of catagories if u wanna get quality, lasting outdoor gear at unbelievable prices, without sacrifice of concern while your out there Geartrade is the place!!!
Rick
Geartrade is awesome. It was easy to learn and easy to use. I made a few bucks and my gear found a good home. When one mishap occurred and my gear didn’t arrive at the destination (stolen?), Geartrade alerted me and helped solve the problem… with a smile. Lauren’s customer service skills are perfect. Nice to know there’s good, real people out there in the world 🙃
Eddie E.
Gear trade has fantastic inventory! Fast shipping... No tax! Accurate descriptions too. Excellent customer service.
Erin
Great deals and great customer service. Thanks!