Carol Hoover O.
I was disappointed in the quality
I was disappointed in the quality. It feels like plastic, although they say it is some sort of metal. They offered 15% discount on future purchases, but I don't need any other flat cheap-looking ornanents.
Response from GearLitNov 1, 2021
Hi there, Thanks for sending us your experience. We currently provide 2 kinds of ornaments: Metal ornament & Ceramic ornament, not plastic as you mentioned. It's unfortunate that you're unsatisfied about the quality. On behalf of the GearLit team, we would like to take the opportunity to resolve your concerns. We did also send you an email, rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.