Gear ElevationReviews of gearelevation.com

This might be the most frustrating company I ever dealt with. I recommend that you do not do any business with this company. The return policy is misleading and very involved. It includes videos you must send to them and then you pay for return shipping. They try to negotiate a deal with you on the phone ( after hours of being on hold and being constantly disconnected) trying not to give you your money back. Then you have to send them pictures and all sorts of info to get them to REVIEW your return. DO NOT BUY FROM HERE! You have been warned!

This company is not honest. I placed an order on about 12/13 for delivery by 12/17. I needed it for Christmas. I paid an extra 4.99 for shipping protection. After two days without any shipping notification I sent email to support and was told I will be notified when the item has shipped. I have exchanged several emails with them and even though the item has not shipped has not left their warehouse they refuse to refund me. I will have to wait until I receive the order and then I can send it back for a refund. It is now more than 12 days since I placed the order. It has not shipped. It did not make it for Christmas. They don't apologize for the delay they don't care. This place is a SCAM!!!! Shipping now is meaningless. Christmas is over and I do not want your product. Please refund the money. Your product has not shipped.

Do not purchase anything from their website. You will be charged a 79.99 membership fee that they put in fine print.

There’s no option for 0 stars. I’m glad I voted for Trump. I hope he tariffs the hell out of this terrible Chinese company. Your order will arrive days after it’s advertised to. No customer service. Buy elsewhere. Disappointed 5 year old this Christmas, thanks a lot.

Impressive selection and fast shipping. Very happy.

When you make a purchase from this site, there is no apparent way to opt out of their $70 a year rewards program. When you complete your purchase there is no way to cancel their rewards program readily visible on their site. When you talk to a person at CS and tell them this, the most you will be refunded is 50%, so my single pair of under $20 cycling gloves came with an extra $40 charge. So again, the "rewards" cost more than the discounts applied, there was no way to opt out, and no way to cancel. The reason they won't refund the full price is they say you got a 10% discount and free shipping, but there's no way that 10% and free shipping would have added up to $40. Save your $ and buy from someone that doesn't scam.

Final Update: 12/27/24 - It's dunzo y'all! My nightmare transaction with this company is over! Praise be!!! -- PayPal: Case closed in your favor. We reviewed the case you filed on December 23, 2024 and have decided in your favor. Update: 12/26/24 - OMG! This damn company has ruined my holiday season with their BS! Today, I received the package I spent $9.50 to return to them, AT THEIR REQUEST, back at my doorstep with a label: -R-T-S- 85029-RFS-1N 12/23/24 RETURNED TO SENDER ATTEMPTED - NOT KNOWN UNABLE TO FORWARD RETURNED TO SENDER Tell me again how they are not running a scam! (*insert eyeroll here*) So anyway, I've sent the updated information and a photo of the returned package to my PayPal case so we shall see what we shall see. Anywho, this insanity aside, I hope everyone has a safe and happy holiday season! ======================================== Update 12/23/24 - I sent a dispute to PayPal and their received this... Case details Case ID: PP-R-KMU-555267054 Seller info: Energy Commerce Elevation LLC 888-353-8373 *company email addresses not allowed on this site* Date reported: December 23, 2024 Invoice ID: rZ0tZPm7AR5tFsk1nda1T0DWQ Transactions not refunded Energy Commerce Elevation LLC Dec 22, Preapproved Payment Transaction ID: 95Y7820920135564B -$69.99 USD Additional Info Note I DID NOT SUBSCRIBE to this criminal enterprise!!! I specifically made it a point not to click on the subscribe button in their email as I suspected this is why they delayed the shipping the of my order in the first place so that it wouldn't be received before their 30 day free trial rewards BS ended. In addition, I just got the $80.32 reimbursement PayPal notification email for the counterfeit order I returned to these crooks. I have also reported these scammers to the BBB. I'm also considering filing a complaint with the FTC. Please refund their ill-gotten gains of $69.99 from my credit card and DO NOT allow any further payments to these jerks! I WILL NEVER PATRONIZE THEM AGAIN!!!!! Consumers: Save your sanity and do not do business with this company! PayPal, I will not accept this egregious outcome. Not to mention this transaction should be null because I returned the items per their request! Why in the hell would I want to join anything they had to offer after the way they perpetrated a fraud on me? Duh! Where's the logic on that people? ======================================== Update: 12/23/24 - PayPal finally found in my favor in the case against Gear Elevation and reimbursed my $80.32 payment. Still waiting on a response/reimbursement on the $69.99 Gear Elevation stole from me for their bogus reward program. Update: 12/22/24 - I knew this company was a scam! PayPal still hasn't reimbursed me for the 1st part of this scam of selling counterfeit products in the amount of $80.32; even though I returned the items on 12/16/24 and it was delivered and was awaiting for pickup by the seller on 12/21/24. I suspected they were delaying my original order shipment to run out the clock and steal more money from me for their BS Rewards program con which I did not sign up for and did not authorize! In fact I made sure I never hit the subscribe option on any of their emails because I felt in my gut they were possibly scammers! Here's the evidence of how the scam continues... Energy Commerce Elevation LLC Dec 22Preapproved Payment - $69.99 USD These people should go to prison!

I placed an order with this company and it doubled my order. So I immediately called and had my order corrected, and that was on the 13th of December. They said they sent out my refund when I didn't get it. I called after the waiting period and they told me. Well, it was a different date. They sent it out on so that was 2 times they told me they sent it out and they didn't still haven't received it when I called and talked to a supervisor I got the same run around. Have not received my refund and wanted to cancel my order entirely because of all this mess and I was told I couldn't do that and that I had to send them a bank statement. Do you honestly think I would send your inadequate company? My bank statementhis is one of the worst companies I've ever dealt with. I hope nobody. I hope to go out of business. You're a scam. And I reported them to the federal commission of consumers. I'm also reporting them for elder abuse.And any other thing I can think of