Dawn L.
RUN AWAY…
If I could I would make this review negative stars. Placed and paid for an order Dec. 6th…today is Dec. 26th…still not received. When I contact “customer service” they do a cop out and blame the carrier. Ok, use a different carrier. Shame on them, do better.
Response from Gearcustoms.comDec 27, 2024
Hope you have a great day! I am Mei from the Customer Service team of GearCustoms. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, I did send you a request to ask for more information via Trustpilot. Otherwise, you can reach out to me at [email protected]. I am more than happy to assist you anytime. Looking forward to hearing from you soon. Thank you!
