GE AppliancesReviews of geappliances.com

Just got a GE suite of appliances, Motherboard on the frig lasted less than 60 days. Backorder on replacement part is 3 weeks plus. Dishwasher is good. Very quiet. Microwave is complicated for simple tasks...... but I would not go GE if I could turn back time.

Do not buy the GE Monogram ZIS480NNII. This unit has been an absolute nightmare for a luxury appliance. We had nothing but problems with our original refrigerator, which had to be replaced in February 2022. The brand-new second model developed the exact same problem. The GE technicians openly admitted that this issue is a known "design bug" inherent to this specific model line. GE issued an official factory repair kit to solve the design flaw, but the kit does not work. When cooling, the refrigerator continues to make a loud, disruptive noise that fills our entire kitchen. We have endured multiple service calls and have lost the entire contents twice. For an appliance in this price tier I expected better. Avoid this model at all costs and look at other premium brands.

Well they offered a promotional rebate for my 3000.00 dollar appliance of 300.00. The amount of time I've put into trying to receive the claim is comical at this point. much more then the 300.00 is worth, but out of principle I've continued to pursue the claim and they have not only made it impossible to get hold of them about this they also leave you no way to review their products or there business practices on their website. Please don’t believe the websites claim they get 5 stars in reviews. It’s really all a scam.

GE Appliances has been a huge disappointment. Our upright freezer was only three months old when it stopped working. It’s now been two months since we reported the problem, and we still don’t have a resolution. GE has refused to replace the freezer, and every appliance service company they’ve sent out has told us they don’t perform sealed-system or compressor repairs. As a result, nothing has been fixed, and we’re left with a freezer that’s still unusable. A product that fails this quickly under warranty should be replaced, not leave customers stuck in an endless cycle of service calls with no solution. Based on our experience, GE Appliances has shown little concern for resolving the issue or standing behind its warranty. It’s frustrating to feel like, once they’ve made the sale, the customer is left to deal with the consequences. I expected better customer service and better support from a company of this size.

The dryer is garbage, I bought the dryer a year and half ago , they fixed it during the one year warranty, and the same problem happened six months later. And now they want to change me for fixing the same problem. I will never buy GE anything again

I'd give zero stars if I could. Trying to schedule a repair under warranty is a nightmare. GE induction stove smelled of burning after 9 months. Scheduled an appointment and immediately after, got a text with the info. Then immediately another text with another day / time. I called them, they said not to worry, the guy would come. Didn't come. He then called on the date of the reschedule that they said wasn't scheduled then. I was out of town. Told him to reschedule. We settled on date/time. No show. Called them. Spoke to someone who called "dispatch." No clue. "It's in our system but didn't get pushed through our system." SO - scheduled again when I could clear the day. Got a text for the date/time.. IMMEDIATELY followed up by another date /time when I'm out of town. Called back. 4 times - IVR kept screwing up. SO - rescheduled myself on their website while waiting for them to answer. They answer. "Let me call dispatch why they didn't come today." Before I could say no... hold for 10 mins. Comes back and says that I have an appointment when I'll be out of town. NO I say - I just rescheduled. Oh yes, X date, WRONG time. I told him that I can see on my screen when it is, in their system. SO - he manually changes it. Been two weeks without a working range now. Place bets on whether they'll actually show up on the only time I can clear my schedule? NEVER buying GE again. Ridiculously bad and awful service.

New AC unit worked for two weeks and broke. Called GE said that it would be two weeks for the technician to come. He looked at the unit and said that he had to order parts, two weeks later he shows up changed the parts and said that I needed a new one . Now GE is saying that they have to have an engineer come out and check it and they are refusing to give me a refund. Don't ever buy a GE product ..

Frontload GE washer, model GFW550SPR5RS, broke within 2 years of purchase. Door lock and software issues. The load in our washer actually got stuck part way through a cycle and the door locked with the clothes in there. We couldn't even get them out. Customer service reps were empathetic, but unable to assist, stating that after just a year of ownership we're basically out of luck. First one hung up on me when transferring to a supervisor, second call got through to a supervisor, Kendra, who sounded completely disinterested in assisting. Essentially, an unreliable product that GE won't stand behind and a completely detached and uninterested service team. Never again going with GE.