GE AppliancesReviews of geappliances.com

So today I had my fifth repair and my convection oven is still NOT fixed. Repair person called GE relations and they want us to do yet another repair. Is six service calls acceptable, according to GE yes of course. I finally called GE instead of emailing and was livid with the representative (no cussing), she didn't care she hung up on me. GE does NOT care at. They have wasted 25 hours of my work time that I will not get compensated for. Repair #1 2/21/22 Repair #2 3/15/22 Repair #3 3/31/22 Repair 4 4/22/22 Repair #5 5/10/22 waiting for parts in between these time. Now they want a service call #6. How will I be compensated for lost time at work and no use of my oven? How is this acceptable. There should be a class action lawsuit against GE and these ranges. New range delivered Friday 5/20/22, 1st bread baking on Monday. Unfortunately convection oven still does not bake correctly.

Absolutely terrible experience with GE Appliances Monogram Dishwasher. We have spent the last six months with technicians coming to repair the dishwasher we purchased from GE Appliances and each time they REFUSED to provide us with a new one. We started having problems with the GE Monogram dishwasher from GE Appliances immediately after installation. After spending countless hours with customer service they sent a technician out to repair it - it was brand new and broken when we received it, why couldn't we simply exchange for a new one?? When the technician arrived and "fixed" the problem, we noticed it immediately again. After another call to customer service and a technician appointment later, the problem was still not going away. We scheduled ANOTHER appointment and after this we did not require just one more visit from a tech we required SIX more. One of these visits included two technicians who came with boxes of parts larger than the dishwasher itself and the techs told us that they basically took apart the entire dishwasher and put it back together! Oh! AND they informed us the problem would not be going away and we would simply need a new dishwasher. During this visit, they broke the soap container which required - you guessed it - ANOTHER visit with the tech! After informing GE Appliances about the additional broken piece they FINALLY decided to let us exchange dishwashers. Same type of dishwasher (GE Monogram), fits the same size panel to match the cabinets. Two techs came to install the dishwasher and informed my daughter who was home at the time, they would not be installing the panel covering the dishwasher. I called their office and the employee told me to tell them to call the office. My daughter did so, and the tech simply said to her "No I'm not doing that, it doesn't matter if the President wants it done, that's not my job to install." After his manager had to call him, the techs installed the panelling on the front of the dishwasher BROKEN. They only secured the top and now the bottom is HANGING OFF of our dishwasher. Our panel is broken on the front and now the dishwasher is completely crooked with one side extended further than the other AND the door is hanging and drops to the floor and bounces if you let go of it. Absolutely awful experience with GE Appliances and i will NEVER purchase an appliance from them again.

Bought a brand new suite of GE appliances. The oven almost immediately failed. The service techs that handle warranty calls failed to show up 3 separate times. There are no answers from GE on why they cant show up? It will be 6 weeks before my brand new oven is fixed. If they even show up for appointment number 4. Its been a horrible experience. Do not Buy GE

I wish I could actually post a review about a product I purchased from GE Cafe, but it seems I won’t be receiving the appliances that I purchased anytime soon! I placed my order for a range, refrigerator, and dishwasher through Home Depot on March 1, 2021. I was given a delivery date of May 26, 2021...Not great, but I had heard of delays with appliances, so not a huge surprise. Continued checking the order status and still had a date of May 26th ‘on schedule’. On 5/18/2021 I received an email from Home Depot regarding delivery titled “Important preparation steps for your new appliance“ still giving my delivery date of May 26th. In the evening on May 24th I received a phone call message indicating that my appliances were delayed and the soonest available delivery date would be October 2nd! So you wait until 2 days before delivery is supposed to take place to inform me that I now have to wait another 4 months!?! That’s really unbelievably poor customer service. Maybe you could be honest with your customers and let them know up front about this HUGE delay so that an informed decision could be made. GE customer service rep was entirely unhelpful and rather glib about the situation...I really didn’t need to hear that GE was founded by Thomas Edison and has been in business over a hundred years. Telling me I can just cancel my order with Home Depot doesn’t feel like you value your customers much! Well, my search for different appliances begins!