GE AppliancesReviews of geappliances.com

After years of reliable service from my 1974 laundry pair from the company that used to run those funny TV ads with the "lonely repairman," I decided in 2019 to renovate my laundry room including the appliances. I liked the new color and design of the top-of-line GE laundry pair, so I bought them. On June 16, 2023, the electronically controlled dryer stopped running. Using the GE app on my phone, I set up a service call and was given a service date of June 26, 2023. A day later, I got a phone call from GE stating that service would actually not be available until July 5, 2023. Fed up, on June 20, I called a local, non-GE appliance repair service and got an appointment for the next day. The repairman came on time and determined that the "belt" was broken, which he handed to me. It was about as thin as packing twine. I was dumbfounded. I told the repairman I guessed I'd see him again in 4 years to replace the flimsy belt. So here's what you can learn from my experience. GE isn't the company it used to be; it is only a printed logo or metal emblem. Quality has been thrown out the window in favor of profitability to Haier, the new owner of this brand. GE appliance breakdowns are so numerous, authorized GE Service won't get to you for 3 weeks. Or ... you could buy your appliances from a company that actually makes their products with pride and integrity.

We purchased a GE Gas stove and while under warranty it stopped working. No clock, no ability to turn on anything with the control panel. I contacted GE and they said they would send someone to repair it. The following week, when I had not heard from them, I called again was told they would not be sending a repair person because they could not find one in our area. We do not live in outer Mongolia; we live in Vermont. They could not find a repairman. I got on the phone and started the search. I got a referral from our local repair company because one needs a special license to repair a gas stove. I made an appointment for him to come out. GE is supposed to pay the labor costs and supply parts. Repairman came and I paid him for the diagnostics. I sent the bill and parts needed to GE. GE contacted me and said they needed the exact part numbers. The repairman did not have access to repair parts for this stove. GE has the model number and serial number for the stove; they also run the parts department, but they would not risk ordering the parts. I called GE parts and a kind woman named Brenda gave me the part numbers. I sent the part numbers to Kevin at GE. By now I felt like I had a full time job at GE. They shipped the parts FedEx Smartpost -- US mail. I am still waiting to be reimbursed the $400 I paid for the repair. They said I will be asked to review the service. I won't do another thing for them until I get reimbursed. BTW, GE is no longer an American company; it is Haier, a Chinese company. Enough said.

Horrible service and product they don’t care I bought a gorgeous expensive monogram fridge had for a few months constantly breaking and not cooling threw away 100s $ worth of food they send technicians they don’t fix the problem they won’t replace it even though tech has been by me 5 diff times over last two months , had to take off work and spent numerous hours on the phone and emails trying to get someone to fix the fridge especially because I have warranty and it’s a brand new fridge I would run so quick from this company and products

I purchased a window air conditioner two years ago. The unit no longer blows cold air. Had a GE technician diagnosed the unit, which there was nothing can be done to repair it. This unit cost about four hundred dollars. It is just a shame these companies do not care about the quality of their products.

We purchased 3 “high end” GE appliances for a kitchen remodel and 2 were delivered defective. One door on the wall oven is misaligned and the seal on the dishwasher is defective. The dealer’s service tech came out and said he frequently sees the misaligned oven door, it’s a complex repair and he couldn’t guarantee to resolve the problem so I contacted GE and they’ve been a nightmare to deal with. Stuck with no oven or dishwasher so beware GE!

GE microwave quit after 5 months. GE won’t honor warranty. I even have original receipt.

Awful repair service on GE washing machine. I utilized GE APPLIANCES (FL- 07) at 888-664-8402 and the technician diagnosed the problem as a water valve issue... so they ordered the part. It took two days for the part to arrive but two weeks for them to return to replace the part. After the part was replaced, which took all of five minutes, I washed my first load and water began to leak from the back of the washing machine and flooded my laundry room. I contacted GE to have the tech return and they stated that I would be responsible for any/all charges associated with a return visit. They are criminals, incompetent (technicians and customer service representatives, as well as management). Stay clear of this company.

Had my dishwasher repaired under warranty 4 times and is now broken again. GE is only offering me to pay $115.00 to send someone out and repair this lemon once again. I will not purchase another GE product ever. Why would I have it fixed 4 times for the same issues?