GE AppliancesReviews of geappliances.com

Bought a GE Electric Glass Top stove which is defective. I have called Home Depot and reported it, they in turn said to call GE repair. Have called and had 3 different appointmens set up for repairman to come and see about the stove and no one ever shows up.

Two out of four appliances failed within 4 years of purchase. Refrigerator failed in such a way that it's not even repairable, out of warranty. GE support was less than helpful. They indicated they would review my complaint and provide an update in 24 hours. 6 days and three calls later, I still don't have a meaningful update.

They do not work after the first year. 5 year old appliances with multiple issues. Ice maker leaks, stove top is uncleanable. Dishwasher does not dry. Please do not buy GE

We ordered two cafe ranges which were delivered on June 22 2024. One of them has a defective control panel. A technician came and disappeared. There has been no follow-up. As of July 8 2024 we have called customer service and the repair company numerous times and keep getting stonewalled. GE customer service (including a service manager) say they will check and get back to me - and they don't get back. The repair company says it has not received the part. The warehouse is in Burlington Ontario. How long does it take to ship a required part? The call center employees of this company do not take customer service and care seriously or else the system is seriously flawed with respect to how customer care is handled.

Purchased a 2.0 cu ft countertop microwave on 6/29/24. Door latch release does not work. In order to open the door, one must push the latch release, push down on the top of the door, then pull the door open by hand. Trying to schedule service online is a joke. Nothing available for at least 29 days, and even then there's no indication as to when any service could be available.

I bought an expensive GE refrigerator May 26 2023. It stopped working correctly in May of 2024. I called for repair. The repair person got here days before the expiration date and was unable to locate the problem. I set up a new appointment through GE and I called the repair person. He didn't call and he didn't show. I called GE again and they said yes they would send someone new and made a new appointment and even went so far to tell me they would cover the warranty. The repair person got here today (June 25, 2024) and quickly found the obvious problem but didn't have the part. I called GE to fix the issue and they REFUSED to honor the warranty.

worst experience ever! stacked washer/dryer for my salon. 03/2024: online purchase, delivery, installed all went well. good! now the bad parts: 1. washer got louder and louder everyday, and on 04/2024 serviceman came out blaming on unbalanced load, also saying that warranty is void because of commercial setting. Come on, it's not a laundry, just 1 load a day. 2. tried small and balancing load. Until the noise is unbearably loud, i called service again and got the same treatment, i.e. no service. 3. opened a case, talked to Frank (case manager) who offered no help. No exception, no partial refund, no repairs, nothing. 4. I went back to geappliances.com looking for the factory warranty text. All I found is a 1-liner "1-year limited warranty" without any addition text explaining the details. I'm sure there are some fine print somewhere that I need a day or so to track down. Purposely hide the info? 4. My extended warranty won't kick in until after 1-year factory warranty :-( Now, a basically brand new washer that failed within days, and GE just refused to fix it. My responsibility now, they said. Bottom line: bad service, deceptive marketing, bad quality products. What happened to good old GE appliances?

GE products are subpar and the service is worse. After 2 months of waiting to get parts they arrived. Missed call from repairman and called back in less than 2 minutes. GE cancelled service call and asked if they could reschedule a month from now. Escalated to their customer advisory with no better result. Do not buy GE.