My mom purchased a refrigerator through Home Depot. she bought a refrigerator for over a $1000.00. After 2 weeks of it being in her home, it stopped working properly. She has contacted Home Depot they said it's out of the hands. The warranty under GE the store has no responsibility of it. GE has been giving my mom the run around since July. GE can only replace after the 4th occurrence or if it cannot be repaired. Home Depot and Ge is horse shit.. She has almost spent over a $ 1000.00 in missed food and borrowed money for a little refrigerator. Until today mom refrigerator does not work. shame on GE and home Depot.
HS
Hilda Santos O.
Urgent Concern Regarding Quality Issues…
Urgent Concern Regarding Quality Issues with My GE Airfryer Stove GGF600AV2WW
Ongoing quality issues with my GE Airfyer stove, which I purchased just two half months ago. As a longtime supporter of GE appliances, I had high expectations, but I have been deeply disappointed by the manufacturing flaws I have encountered. Despite the middle griddle never being used, it has become discolored, and the left and right grates have also shown discoloration despite only being cleaned with Dawn. Additionally, the ceramic coating has begun chipping after just a few uses, which has made me hesitant to continue normal cooking. To prevent further damage, I switched to a non-abrasive cleaner, but the problem persists. I sincerely appreciate Rhonda’s kindness and efforts in replacing all three grates and providing a cleaning kit. However, the issue remains, and I am now noticing that one of the back burners is the wrong size—it does not fully cover the burner, creating an odd appearance that resembles food buildup from a distance. A Ge representative, Adrian, sent a technician to assess the situation, but unfortunately, no resolution was provided. This experience has been mentally exhausting for me, as I take great pride in maintaining a clean and welcoming home. My husband and I recently retired, and with my existing health concerns, dealing with these ongoing issues has been overwhelming. With summer approaching, and I am disheartened to think of how my brand-new stove will continue to deteriorate over time. I truly hope GE will stand behind its reputation for quality and customer care by resolving this matter fairly. I did nothing to cause these defects, and I worry about how the stove will look and function in just a year’s time. I kindly ask for a thorough review of my concerns so that I can continue to trust and recommend GE products as I always have.
Hilda Ortiz
SA
Stuck at H.
Worthless GE Should Be Out of Business
My 3-month old GE dryer stopped heating. A repairman came out and said certain parts were faulty and that he would order them. Bad news: it would take 8 weeks at the earliest to get them. A consumer advocate told me that I should wash everything and then hang the items all around the house to dry. Home Depot, where I bought it, was no help. Another gotcha: you have only 48 hours to return a defective appliance. Unbelievable!
KR
kretzsjp
Repetitive problems with a GE Monogram Speed Oven
Since I purchased the GE Monogram Speed Oven in 2021, I have had the entire unit replaced once and the touch-screen control panel replaced 3 times. I currently have yet another service call appointment set up for next week. The recurring issue (as always) is with the touch-screen panel becoming inoperable. The only way to correct this problem is for me to go to my electrical panel and turn the feeder breaker off and then back on. Because of this recurring problem I was forced to buy a 5 year maintenance plan before the normal warranty period expired. This was to protect myself from costly repetitive repairs. This ongoing trouble with the appliance is unacceptable and exhibits a failure by GE to correct a problem that likely affects many of their customers.
SK
san K.
2 oven fires
Please do NOT purchase their stoves . My oven caught fire twice and they did nothing just asked , did I take a picture of the fire ?? Who thinks of taking a picture when there is a fire, and then they have the audacity to say I haven’t cleaned the oven. Wasted an hour on the phone to a senior manager, Rachel , who said she reports to the President of GE but still offered me no assistance.
Stay clear of them , the worst products I have ever purchased and the lack of customer service and empathy is just unbelievable.
They offered no help or assistance, the technician just opened the oven up and said there is some oil seeped underneath and then closes it up and leaves within 5 minutes . He did say they have asked the manufacturer to change the design of the ovens as there are 4 big slots where it’s easy for oil to seep through when you are cooking so this type of issue is common. However GE just said as it’s over a year old they will not repair it
Stay away from GE appliances.
MR
Matt R.
It was a back order, but they continue to sell
They sell something and then never ship it because it was back order already. Then say it will be shipped soon.
AS
Anton S.
ordered a spare part
ordered a spare part, sent a completely destroyed part during delivery (glass heater) they sent me an address for return, the cost of delivery for return is more expensive than the part. just threw away money, workers do not care about packaging of goods. why return it at all, waste of money, time and senseless actions and waste of fuel.
KS
KS
GE® Dryer
GE® 7.2 cu. ft. Capacity aluminized alloy drum Electric Dryer GTD42EASJWW
Lasted one month past warranty.
Part needed will cost $200
Labor estimated to be $300.
I do not recommend any GE appliances.