GE AppliancesReviews of geappliances.com

Laveuse acheté fin juillet et livré le 3 août. Après 10 brasses, soit le 7 septembre. Fonctionne plus! Technicien vient le 16 septembre pour évaluer le problème. ( j’appelle service client pour remplacer l’appareil car un moteur utilisé 10 jours… Ouf! ) AUCUN RETOUR… 2 ieme visite le 25 septembre pour changer le moteur. La laveuse n’a que 5 semaines. Moteur de rechange installé! Problème tjrs là!!! Donc le technicien va commander autre : Soit une carte mère ( problème électronique…) Très insatisfaite !!! J’appelle / J’écris GE… Je veux un remplacement car aucune confiance à cette laveuse. Aucun retour le 27 septembre! 3 semaines sans laveuse. Direction du service client médiocre. Aucune satisfaction au service après vente… ( 2 techniciens hors de causes, bien sûre! Bon service de leurs côtés). Ancienne laveuse durée 6 ans ! Même marque… Fini pour moi GE

I bought a GE microwave and didn’t open the box for 10 days, it was damaged, they would not replace it because they have a strict 7 days policy.

GE Counter-Depth 18.6-cu ft 3 -Door 33-in Wide French Door Refrigerator with Ice Maker ( Fingerprint-resistant Stainless Steel ) ENERGY STAR Certified: The freezer drawer doesn't seal well and ice build up causes thawing/ refreezing of contents and will escalate until it is not possible to fully close drawer. Leaks melted condensate on the floor, food is spoiled. A very poor design, I KNEW I SHOULD HAVE PURCHASED A SAMSUNG!

My Brand new GE Profile Dryer was making loud vibrating noise. GE would not authorize an exchange instead wanted to repair it. This would have left me without a dyer for several more weeks while they order a new motor that MIGHT not be the problem. It was only 2-3 weeks old. Next time I will take my friend's advice and get a LG.

I've been on GE Appliance support for an hour and 20 and none of my questions have been answered about doing a simple replacement of 1 GE water heater for another. They have sent me over to Rheem. They have sent me over to Bradford White. They have dropped calls. They cannot produce a supervisor.

I've a 5 year old GE junk washing machine. When you spend this kind of money you deserve a good machine. The main board has a known problem from repair people but they don't wish to help with it. Said they'd sell me a new one 1/2 off 🤣. There discount was more expensive than I could get 1 for. Also told me I should have bought extended warranty. What a joke. If you have a problem make it right. Buyers be warned. Due yourself a favor and get a whirlpool not something pretty.

Allstate/SquareTrade sent Bodewell to handle warranty repairs on our dishwasher and built-in oven. Toni repaired the dishwasher successfully, and we had no complaint about him. However, the separate oven crew never arrived. Bodewell later claimed Toni had been expected to repair both appliances and rescheduled the oven. When technician Dave arrived, he immediately argued that the oven was out of warranty and that Bodewell no longer worked with Allstate. After about 15 minutes, he found the authorization in his own notes. He then removed the oven door, claimed our cabinet had been built around it, and refused to inspect or diagnose the oven unless we immediately cut a permanent section from our cabinetry. The opening was cut specifically for this oven before Nebraska Furniture Mart professionally installed it. Dave refused to contact a supervisor, review installation specifications, or explain why the two-person crew originally scheduled could not lift it out. The interaction became confrontational, and he was asked to leave. Bodewell initially apologized, said we should not have been instructed to cut our cabinet, and rescheduled Toni. On the appointment date, Bodewell canceled because of our encounter with Dave and said it would no longer service our home. Toni was not present during that encounter, and another representative refused to connect us with management. We did not refuse service; we refused undocumented permanent damage to our cabinetry. Our oven remains inoperable after overheating and displaying a cooling-fan error. Based on the missed appointment, Dave’s conduct, the demand to damage our cabinet, and Bodewell canceling service after we complained, I cannot recommend this company.

I purchased 4 kitchen, and 2 laundry appliances for my newly built house. Mostly Profile level. Within 6 months the washer needed repair. Here's where I felt the one star rating is warranted. I live in the second largest city in Washington State. GE has ONE authorized service company in my area. ONE!!!!!! It's such a small, inexperienced company they don't even show up on a simple Google search. Bodwell got me a service appointment two days from my call. The company called the next day stating it would be weeks before the soonest appointment available. The service tech proudly stated his 3 (THREE) years of experience! He also told me that all new appliances are crap. First trip: everything checks out fine. "I ran code blah blah, and blah". You need a drain pump. The parts came in the next week, two more weeks to get back on the schedule. "Well, the part doesn't work. I need to get another.". Another long wait. Turns out it was the main control board which was the codes he checked the first time. So, it was misdiagnosed by a very inexperienced tech offering lots of meaningless numbers, and many excuses. Now the washer squeaks during agitation, and spinning. Back on the long wait list. I have voiced my concern with this being the only company in my area. I would not recommend purchasing a GE appliance in my area as the service available is sub par. Spokane WA.