GE AppliancesReviews of geappliances.com

Purchased a GE front load last and it stop functioning. After a long fight manage to get a technician who find out that there is lots of error code on the machine and the parts are not available. Not recommended at all.

I bought a GE dryer, which was delivered on June 16, 2025. The dryer quit working on July 2. I have scheduled 3 services calls. The first appointment was scheduled between 12-5. The technician called after 6pm stating he was 1 1/2 hours away still and wanted to R/S. I agreed. The next appointment the tech did not show or call. I scheduled an appt for today, and called to confirm and was told I do not have an appointment. I called Consumer Relations, which was NO HELP. Do not buy GE products. They fail and you cannot get service.

ORDER PART, PAID FOR PART, THEY PROCESSED PAYMENT WAS posted. GIVEN NUMBER DTCEA204383 and ORDER NUMBER 1061294**. LOOKED IT UP AND LISTED AS NOT A CONSUMER ORDER, CALLed provided CONTACT NUMBER 7-16-25, THEY AGREED THAT NUMBER WAS WRONG AND WOULD CONTACT THE WAREHOUSE AND EMAIL ME THE TRACKING NUMBER. IT IS GOING ON THREE DAYS NO EMAIL, 8 DAYS SINCE PAMENT POSTED MY ACCOUNT.

I would not recommend GE Appliances to a friend or family member. I purchased a stove that has needed repairs four times, and GE still refuses to offer a replacement or refund. On top of that, a freezer I bought just two years ago suddenly stopped working, and since it was out of warranty, I had no choice but to throw it away. Based on my experience, the quality of GE products seems to be very poor and unreliable.

We purchased a Crosley (made by GE) front load washer less than 4 years ago and within the last 18 months or so, it began having problems balancing during the spin cycle. Now the wash basket just bangs incessantly against the front panel. Why? Because the "spider" (AKA, spider arm/basket assembly) broke. Why? Because it's made of CHEAP metal. GE knows this and stopped stocking this replacement part. And so GE stopped making this product. So we're stuck with a machine that can only handle tiny loads and no one can fix it, and GE and Crosley just tell customers to pound sand - so sorry, sucks to be you. I'll NEVER buy another GE or Crosley product again. Ever.

Awful experience. They take money dont fix and keep you waiting without money refund for bad services “ You are covered, next technician its available in 1 week it would be free ( I have a month hearing this”. Just keep distance from this company and they products.

We purchased a top line Monogram fridge. The problems encountered are too many to list. 6 service visits later, the fridge was replaced with another model as the previous unit was discontinued. Wonder why? The new unit required new panels & was over $2000 our cost. We were advised compensation was in the works. Communication on this would be great. Numerous occassions to reach the Manger Consumer Relations, Kenya Esquivei ,emails & telephone calls 3 months & counting have gone unanswered. Not only is GE/Monogram producing an inferior product their customer service is deplorable. Mark

DO NOT PURCHASE GE APPLIANCES I purchased a GE profile washer/dryer May 8th, 2025 and paid extra for the professional installation and 3 year protection plan. We left for the weekend to attend a wedding shortly after it was installed and returned to a flooded basement. Our plumber identified that the washer/dryer was the culprit, and a faulty installation stripped one of the plastic connections causing a slow leak (which we didn’t immediately notice since it started behind the unit). We called Home Depot who referred us to GE for a repair / replacement. GE has been to our home now 3 times over the course of 6 weeks, ordered 3 sets of parts, and has fixed absolutely nothing - their repair person actually dented the unit and the leak has broken it completely (no heat in dryer). GE stated we need to ask Home Depot for a refund or replacement, and their service tech candidly told us GE never deems a unit “unrepairable” and will continue to order random parts and schedule service appointments every two weeks hoping something works / the customer gives up. After explaining the issue to Home Depot June 2nd, the Watchung store manager refused to refund the faulty unit (which their installers broke) and told us we needed to call Allstate under our protection plan. Allstate, when called, told us they can’t replace the unit until the manufacturer warranty expires (in a whole year) and only the Home Depot can replace or refund us. The dryer unit is still leaking, doesn’t heat, and nobody is willing to take responsibility for selling a defective product (Home Depot, GE, or Allstate). We did everything “right” and AS OF JUNE 19, 2025 have property damage (the soaked basement carpet we had to blow out for 72 hours), emotional distress, and haven’t been able to wash our clothes in our home for months. AVOID AVOID AVOID. Buy from Lowe’s and don’t purchase a GE product. DO NOT TRUST THEIR “PROTECTION PLANS” OR WARRANTY