Andrew M.
GE Cafe white dishwasher double door
Bought the Cafe white GE Fridge, stove, dishwasher and microwave in Oct 2024. The Dishwasher stopped working in June 2025 which is 8 months later. They sent their service guys to my house on 5 different occasional and they were not able to fix it. It was determined that they would replace it first week of September. I called them almost every day and None of the customer service had a straight answer and almost all were very rude with the answers they gave. They lied multiple time saying they sent me the check for half the price of the unit because i had used it for 8 months but that did not make sense because the warranty was for 1 year. Finally in November i almost gave up and my wife requested i try Better Business Bureau for help. I reached out to BBB and believe me 3 days later they reached out to settle. GE appliances are the worst and Customer service sucks and you all need to be re- trained or let go. Worst experience i have ever had. Thanks to BBB if it wasn't you i am sure they would not have refunded me even though it was still less than i paid for the dishwasher.

