GE AppliancesReviews of geappliances.com

Purchased a GE stove (one of the more expensive models with the Air Fry etc.). The stove is less than a year old and last week it started beeping all on its own and showing error codes. Then it started just turning on by itself. On Tuesday morning this week we were woke up around 2:30 am waking us up to it beeping several times and turning on all by itself to Air Fry 400 degrees. It did this twice! We called the GE number and explained that this is definitely a fire hazard and a potential dangerous situation so we have unplugged the stove but that we didn't have a stove to cook with. The rep said they would mail us overnight $75.00 GIFT CARD towards a small air fry machine and its Friday 01-30-26 and we have not seen anything yet. The rep also said she would order the part(s) the stove would need so that it could be fixed and a service tech would come out to fix it. The parts would be mailed to us. Again 3 days have gone by and have not seen the parts so we called them back again today. And they have no idea where the parts are. They didn't know where the parts were ordered from? (What the heck)? She said they look to be ordered and they were out there somewhere? (Really)? So we have to wait for the parts to get here but no one can track them because they don't see who they ordered them from. And she didn't know anything about the $75.00 Air fry gift card either. So we have been without a stove that we paid $1,200 for and cant even use it and no one knows anything? Bad customer service here! NOT HAPPY!

I have had this machine for about a year, and conclude it will not properly wring out small carpets, nor a cotton blanket (full/queen) size. There is a serious load imbalance problem with this machine, and it will jump all over the place, and far from where the machine was originally positioned. Whats worse, you can't run just spin to get the water out of the fabricm and the machine will complete its cycle instead of letting you continue where it left off in the middle of the spin. Don't buy this machine, and buy a Speed Queen instead.

Having purchased 3 major GE appliances in 2019 (less than 7 years ago), I am extremely disappointed in them. In 2023, I had to pay over $400 in dishwasher repairs and have lately received a quote of $2,432 (from GE Appliances) to repair an induction stove that I originally purchased for $2095 (!). MC Commercial Inc. (GE Canada) has shown total indifference to this. If you expect 'GE' to mean long-term reliability, look elsewhere—the modern quality does not match the premium price tag.

This is my first GE appliance purchase, a $5,000 GE Café double oven induction range (model CCHS950P2MS1), which I was told was a high-end, premium product. Unfortunately, my experience has been anything but premium. Within the first week of ownership, one of the burners failed and required a service call to replace the induction cooktop. Now, just three months later, the induction cooktop has failed again—this time with an exploding noise, tripping my home’s breakers and rendering the entire cooktop completely inoperable. I have now been without a functioning range for six days, while receiving the runaround from GE’s customer service center. Repeated calls resulted only in being told that a manager was unavailable and would call me back—something that did not happen until day five. When GE finally responded, I was told they would not replace the unit, even after two major failures within three months, and would only authorize another repair. The GE-licensed technician confirmed the cooktop was dead but did not even inspect internal components for damage. At this point, it is clear this unit is defective and unsafe. I really do not want further repairs attempted—especially since servicing requires pulling the range across hardwood floors, as well as already having resulted in damage to my granite countertop. This experience has been unacceptable from both a product quality and customer service standpoint. I will never purchase another GE appliance and strongly caution others considering GE Café products.

I bought a GE 12,000 Window Air Conditioners through Lowe's. Model #AUFS12WWL2, SNAA123361Y. Had it a month now and it is not performing properly. Called Lowes they said I had to call GE it is under mfg. warranty and they can not do anything. My call to GE was a farce they said I would have to buy a new one and then send me a check for the old one within 6 to 8 weeks after they received the new ones invoice which means I would be out around $1,000 for 8 weeks. On top of it I would have to buy another GE which I will never do because if one wasn't good as far as I'm concerned they all are bad. And GE does not stand by their products which are mostly made in Taiwan and China. By the way we bought a GE Stove from Lowe's 4 years ago and repair man had to come out the first month and then again 4 months later said the problem with it was common and he finally got it working properly but top of burner plate is totally crooked. Shame on LOWE'S and GE start making your products in USA I will never buy anything with GE name on it and if your considering doing beware find out the return policy. And Lowes I'm finished with you.

atrocious company. better to have no appliances than anything from these guys. their products are often downright dangerous, they are built so poorly. and they won't lift a finger to make it right if they dont have to. these people act like they hate their customers. the only thing worse than their quality control is their customer service.

Gas dryer always breaking down, repair persons state "poor manufacturing design, cheaply put together with breakable parts" Repair person did not parts in his personal car to do the repair, not in stock in San Diego had to order the parts, will arrive in a week, and I can do repair or call and repair person can come back out, date unknown.

A few months ago (less than a year), I purchased a GE washing machine through Home Depot (Model GFW655SPV0DS; serial: DA349308N). It intermittently tripped the dedicated 20amp circuit breaker. The prior washing machine never had that issue. Specs on the new model call for a 15-20 amp breaker. Its a new home and the wiring checked out. We went as far as replacing the circuit breaker to ensure it was not a problem on our side. The issue continued despite the new breaker. Called GE maintenance and they sent a technician out to the house, we took time off to be there when he arrived. The tech informed us that he was familiar with the issue and that it was due to the GFCI circuit breaker. The NEC and California codes require GFCI for a washing machine in a laundry I called GE Consumer Relations and they said they could send out a technician for a second look but GE would not do anything otherwise. Translation: I need to take another day off so GE could try again. This is meaningless because the first technician knew exactly what the problem was - a product design flaw. In short, GE sells an appliance that does not function in the environment it was designed for. GE puts up meaningless hurdles as excuse for not standing behind their product.