GE AppliancesReviews of geappliances.com

New dishwasher. Found out that it was manufactured with a defective heating element. Took three tries and a great deal of my time wasted to figure this out. Actually GE knew it but just didn't bother to tell the local repair guy. Biggest frustration is time wasted and running into a brick wall or perhaps circular logic in trying to talk to anyone that can actually resolve the poor service issue. Apparently the GE supervisors live in isolation where you can't get a name, phone number or email. Told they will call me back in four days. On e again I am asked to wait on them and try to be available at an unspecified time for a random phone call. GE...never again!!!!

I bought a stacked washer and dryer from Home Depot that was delivered on 11/14/25. The appliance has a 1 yr warranty on it but can only be returned to Home Depot within 30 days. I started noticing problems like it not putting the correct amount of water for a cycle. Then I started to notice that it was not doing the rinse cycle. With the holidays and all I didn't do anything until after the 30 return to Home Depot. So I tried resetting the appliance 4 times. Once it worked, then went back to the same problem. One time it filled for the rinse and then immediately emptied without aggitating. So I contacted GE. They sent a repair person, he said the mother board wasn't sending the correct signals and that they would order another and replace it. Jump to 2 weeks later 02/11/26 and he finally comes back with the part and replaces it. He ran a cycle and I didn't hear the rinse and mentioned it. He said it went through the rinse, so I gave him the benefit of the doubt because I had company. Next day ran a load of laundry, didn't hear the rinse before it shut off. So I ran another load with no clothes and intentionally listened. I even put my phone on record/video at the start of the spin from washing. It went 17 minutes on spin and then shut off. I contacted GE again and said I want a replacement.....they denied. Will not replace or refund. Said they could only send the repair guy again. I remember when GE was a decent company. Stay away from GE products because they blatantly suck. Also, Bodewell is part of the mix as well. I am not sure if they bought GE out or what. But if people are smart they will stay away and buy a different brand.

I PURCHASED A GE SIDE BY SIDE FRIDGE ONMARCH OF 2024 ABOUT 6 MONTHS LATER I NOTICED THE FRIDGE DOOR SIDE BEGIN TO DROP MY FOOD STARTED TO GO BAD BECAUSE THE DOOR WASNT CLOSING PROPERLY FOR THE ENTIRE YEAR OF 2025 A TECH HAS BEEN COMING OUT BECAUSE OF THIS ISSUE AN CANT FIX THE PROBLEM OH MIND YOU I PAID FOR AN EXTENDED WARRANTY AS WELL WHEN I PURCHASED THE WARRANTY I WAS TOLD THAT IF THE ITEM CANT BE REPAIRED THAT IT WOULD BE REPLACE WELL THATS A COMPLETE "LIE!!! I RECOMMEND YOU NOT PURCHASE GE FRIDGE!! IM NOW IN 2026 MY WARRANTY WILL EXPIRE IN MARCH AN THE FRIDGE ISNT FIXED,I FEEL MY MONEY WAS JUDT TAKEN I AM WRITTING REVIEWS AN REPORTING TO THE BBB, LOWES SELLS THESE DEFECTIVE APPLIANCES GE MAKES AN THE WARRANTY ISNT HITTING ON SHIT!! THEY ALL IN THIS GIMMICK TO TAKE YOUR MONEY TOGETHER EACH ONE POINTS THE FINGER AT EACH OTHER !!

Purchased a Hotpoint washer and dryer in Sept. 2025. The start button on the dryer almost immediately stopped working. It had a crack on the underside of the button that prevented it from making contact. Had to be replaced. Fast forward to Feb.2026(5 months later) the washing machine started squeaking and leaking oil all over the floor. Was referred to Bodewell to set up an appt. for warranty repair. First appt. was a no show. Talked to them directly at Bodewell. They had 2 different companies listed that you could select an appt. time with. One company was on the opposite side of the state and does not make service calls to our area and I talked to a person at the other company listed and they said they do not do any kind of warranty work. Terrible warranty repair service. The appliances are garbage and will be going to the metal recycling center. I won't ever buy another GE

I purchases all new appliances for my new construction home, which was $15,000.00. The dishwasher almost immediately started leaking. The warranty information requires you to go through Bodewell Appliance Care Experts, and not the store you purchased from, even if they are an authorized dealer. The first company they arranged to come look at the dishwasher didn't show up after my wife, who was 36 weeks pregnant at the time, took off work and sat at home for 10 hours (the appointment time was 8am-5pm and couldn't do anything until after the 5pm deadline passed). Their response was to offer to send us paper plates and $25 for my wife's time. It's been a nightmare to reschedule. We are now on our 4th appointment, which we have had to take off work to be home for, and the dishwasher is still not fixed. The max compensation they can offer someone for this headache is $75. I will never purchase a GE Appliance again.

I bought a GE refrigerator at Costco 5 years ago. From the start, the fridge made the worst noises- groaning almost. Costco Concierge couldn't help me get it repaired or replaced, GE didn't even bother answering me. Now the seals are not sealing properly and it's driving my electric bill up. Worst appliance I've ever had, zero customer service from GE. I recommend avoiding GE appliances.

We built a new home last year which came with all “top of the line” GE Cafe appliances. In a nutshell, it’s garbage and the customer service is a joke. The first time we used our brand new GE gas dryer, it filled our home with gas and almost killed my entire family. I called GE and asked them to replace it with an electric dryer and they told me that they would repair the gas one but nothing more. When I told her it was a huge safety issue and I didn’t want that in my house, the service rep sent me an email with GE’s insurance info and said if any people are injured I can file a claim with them. Seriously. I was absolute shocked. I went and bought a non-GE electric dryer and through the brand new GE gas dryer in the dump. Today, just 9 months later, our fridge sprung a Freon leak and poisoned my entire family. We all got skull splitting headaches after smelling a weird smell coming from the back of the fridge. I unplugged the fridge, and opened the windows, and the smell went away. I tried desperately to get GE on the phone for over an hour to try and get a service tech out today but you have better luck hitting the Powerball. I had to use their online portal and the soonest they can send someone out is tomorrow late afternoon so it looks like we will be throwing out a fridge full of food. When I was a kid, my parents had a GE fridge that they got from my grandmother that was probably 25 years old. Impossible to kill. Today they make pure junk and back it up with laughable support. Buy any other brand but GE. Trust me. I expect we will have all new appliances within 3 years because the quality is just awful.

Cafe CDT858P2V3S1 Dishwasher, the dishwasher is delivered on 8th of November 2025, purchased from Tasco, the paint of bronze cafe sign is already peeling off. I was not expecting such a bad quality that too on brand logo for such an expensive brand like cafe. I called customer service they said this is cosmetic but I do not understand if the company cannot protect their logo what else we can expect. I would not recommend this product to anyone. CSR called to say that peeling paint of logo is cosmetic and they did not get complaints from other customers but that does not make sense if other customers not complained about paint issue it does mean that paint issue do not exist I shared photos how paint start peeling off in less than 3 months and performance of the dishwasher is poor too. Rack do not go inside smoothly and drying is an issue too. Instead of scheduling service call they are giving explanation that we have not heard about this issue. It’s means no quality checks on individual units. I will escalate it further as this issue not acceptable you pay premium price and do not get even proper customer service