GE AppliancesReviews of geappliances.com

This is the email I sent Home Depot Executives after we bought a defective GE dishwasher, that leaked after professional installation. 1 am in receipt of your email, however, the lack of response on Home Depot's part is nothing short of unacceptable. I have to file a complaint with the BBB because nobody from Home Depot will return my phone calls or messages. Do you understand that we have tried since 3/9/26, 2 days after we installed the dishwasher, that came with no warranty information or manual. Not to mention, it was defective and the y portion leaked damaging our cabinet. I messaged Home Depot extensively explaining the problem, where | was told in the chat that I would receive a manual, and the warranty, as well as someone coming out to inspect the dishwasher. I had to schedule this, only to receive a phone call where they said, we aren't showing up, gave no name. Do you understand how unacceptable this is? When is it acceptable to blow off customers who spend alot of money on a dishwasher bought from your company that is defective, and then you receive excuse after excuse? | call the Home Depot back at the number left, and speak to Dawn who tells me, there are no notes of issues, which is completely false, because I have screen shots of the hour long conversation. Your company is unhelpful, there is a huge lack of customer service, and accountability for anything. I waited a month for this dishwasher, only to have multiple professionals, buy parts, make adjustments, buy more parts and it not work. We had to have a specialized plumber make a part because the part and machine were defective. It flooded constantly, damaging cabinets. The Home Depot executive Angel said contact GE. We bought it from you, and we were told to contact you. We did not get one ounce of understanding or resolution. You did not include a manual, or warranty information, and your product was crap! We had to fix it ourselves by spending more money, Dont buy the 2 Drawer cafe Dishwasher, its defective, it leaks, and they really dont care what happens. Shame on GE, shame on Home Depot!

Do NOT buy their laundry machines. Dryer broke after 1 year and the washer has never worked properly. We had it repaired multiple times and it still breaks. We went online and found tons of complaints on FB and Reddit saying the same thing. Customer service is terrible- they make it impossible to talk to anyone and they will not compensate you for selling you a faulty product. We were sold a faulty product and GE has 0 remorse or responsibility to make it right by us or any of the other customers who have the same issue with the machines! We will never buy anything GE again.

It is my responsibility to myself and others who are thinking of buying a GE appliance, especially a 2-in-1 washer/ Dryer combo. "GE 24" Front Load Washer/Condenser Dryer Combo White - GFQ14ESSNWW" We called for a service repair to the unit, which was under warranty in December, 2025. The service technicians had never worked on this type of appliance and had no idea but to call the GE tech line for support. While they did the best they could, they also reported that the machine was working properly, but the problem still exists that they did not know how to fix the problem. The GE Relations Manager said they are not covering the warranty work and telling us our warranty is now up and basically out of luck. Driving to and from the laundry mat, 25 mins each way plus time attending to laundry and money spent, is adding up over the 2 months now going into 3 months.

We had this washing machine for 4 months before it exploded! There was water dripping from the ceiling, the washer was in the middle of our laundry room. This was on October 26, 2025. Today is February 25,2026. We are still fighting with GE to replace the washing machine. They sent out a technician that said it couldn’t be repaired. GE sent a replacement washer, this washer was all dented up and had paint chips in it. Why would I accept a replacement washer that was already damaged? I purchased the original washer in June of 2025, used it for 4 months, and now do not have a washer, and have been without one for 4 months. Someone at GE needs to make this make sense! Do better GE customer support!

We bought a GE CAFE dishwasher in 2021, my extended service warranty is good until February 2027. Fast forward 3 repair visits(took forever to get), my dishwasher started out with the top spray arm falling off. That was “fixed with super glue and a magnet. “ then repairs no 2 & 3, wound up being the dishes not getting cleaned at all. The. Heating element and some support clips were replaced . The technician repeatedly insulted us by saying “we told him that the dishes weren’t “getting dried”. No, I said they weren’t getting cleaned. We can’t get a return call back. I am done with GE for good, we paid way too much money for this dishwasher. Shame on you GE.

I used the Chat bot who took all of my info regarding the issues with my dishwasher. At the end of the chat and transferring to an online tech, the Bot told me that I needed to pay a refundable $5 in order to speak with the technition. A payment screen popped up requesting my credit card info. I looked closer at the small print only to find that I would be charged $75 for the chat with the tech and $75 monthly thereafter until I cancel. What a scam! Bait & switch at it's best. Needless to say, I closed the screen without providing my info.

GE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it (GE Cafe refrigerator). Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the suggested “troubleshooting” steps is to unplug your fridge and power cycle it. So now you’re dragging a 300-pound appliance away from the wall, scraping up your hardwood floors, to reboot your refrigerator like a frozen Windows PC. For a water filter. This is an inexcusable design choice for a premium appliance line. The Café brand is supposed to represent the best GE has to offer, and they chose to add an electronic lock to a water filter that regularly fails to work with their own product. This is the same company that recalled 1.3 million dishwashers for catching fire and had to recall their Profile washers for components burning and baskets flying apart mid-cycle. Ironically, I’d have been better off if GE just charged me a monthly water subscription fee — at least then the water would actually come out of the fridge. Beautiful appliance that will hold your water hostage every six months. Buy literally any other brand. RADIO-FREQUENCY IDENTIFICATION DIGITAL RIGHTS MANAGEMENT FOR A WATER FILTER that adds a failure point that disables your entire water system.​​​​​​​​​​​​​​​​

We were in a financial crunch when our stove gave up so we were looking for something we could afford at the time. We went to all the big box stores. None had a stove in stock so we ordered what we could afford at Home Depot with a week before delivery. We chose an electric GE which has been pretty big disappointment. The digital stuff on it is so-o-o annoying. I had to call "customer service" to find out how to change the temperature! Ridiculous. "Customer Service" is a joke. The burners aren't flat. We went online and found a video on how to fix them, sort of. They are still wobbly but I have managed to work around them. Ridiculous, again. I will, definitely, be getting rid of this as soon as possible. I won't even look at GE.