GE AppliancesReviews of geappliances.com

GE Appliances may sell "Smart" technology, but their backend systems are shockingly primitive and anti-consumer. After canceling an order ("smart" order for refrigerator filters) three days before it shipped, I was told their system is "unable" to stop the shipment or even generate a return label today. Instead of a one-call resolution, GE is forcing me into a "Three-Call Penalty": 1. Call 1 & 2: Trying to cancel an order that hadn't even left the warehouse. 2. The Forced Purchase: Being forced to pay for a product I don't want, wait for it to arrive, and store it in my home. 3. Call 3: I must call again once it arrives just to "request" a label that they could easily email me right now. This is a deliberate friction tactic designed to make the return process so exhausting that customers might give up. If you value your time and expect modern, integrated customer service, buy from a company that actually uses 21st-century logistics. GE Appliances’ refusal to provide a label immediately is a massive waste of my time.

We purchased a high end GE washer 2 years and 3 months ago. It just failed. The initial repair estimate was $500, and that wasn't even a guarantee that the washer would be fixed, this was just to replace the main board that was blown. When I contacted GE, they said that they would not cover the main board as it was not covered under their 10 year limited warranty. This essentially makes the "warranty" worthless. I strongly suggest not purchasing a GE washer unless you opt for an extended warranty (at which point you may as well go with another brand that will stand behind it's products, or don't have premature failures).

I have a GE Profile™ 30" Built-In Gas Cooktop with 5 Burners (PGP7030SLSS) that in a few months all the labels were gone even when using the recommended cleaning product (Cerama Bryte). Labels are gone completely clean with no trace how to move the knobs, where to ignite, which burner corresponds to what. At home it has become a safety concern and the support service has dismissed it as a cosmetic issue with no solution. The recommendation from the agent was to use an image from internet or print the picture for me to use as a guide. It's insulting! No resolution and poor quality product with a risk for safety issue. Poor quality, awful experience with customer support and not worth your money.

I purchased a GE washer and dryer just over two years ago. My washer just stopped draining. Had the service guy out and he tells me i need a new control board. This pair cost me over $2500 and after just two years its broken. Needless to say i won't be purchasing anymore GE products.

I order a washing machine.It was set for delivery on March 28th which is today. I didn't receive any texts or calls yet so I decided to call ge. Not only was I told that the order was on back order until May 4th, I was told that, it was my responsibility to call and ask. Just to be clear I set a delivery date of March 28 through the ge website when I purchase the washer, have an email confirming the order and delivery date and apparently it is my fault that I'm not aware it wasn't going to be delivered today. I canceled my order and will never order a ge product again. In fact it is the 3rd thing I bought off your website over the last 6 months and I'm getting rid of all of them and going to a different brand in my house

Microwave from GE Profile stopped work twice had it repaired once second time decided to replace after only 5 years. First unit came damaged so much so that the right panel with all the controls was detached from being hit hard. Had to take it to rebox it and drive to fedex ordered a second one it also came damaged from being hit what looks like from a fork lift. Was again told ship it back. Asked to speak with manager was told no one could but if I want someone from custom service could call in a few days. Email was sent with another fedex return label but was told I should buy from local retailer instead of thru GE. How ridiculous is that

Wish I would have seen these reviews before I bought the washer dryer combo. 6 months after purchase machine stopped working Jan 8th 2026. 5 tech visits later they decided it was a lemon and sent me a new one. received today March 25th. First load and ended up with wet clothes and couldnt get the door open. then it said load finished. trying to get my money back. never again. 77 days without a washer/dryer!!!

I have a GE fridge. Six years old. It's a bottom freezer. Constantly leaking, which causes water to pool in the bottom and freeze, preventing the door from closing. Nothing works. There is a metal thing that becomes unhooked all the time, which causes the ice maker to go nonstop. You open the door and ice spills out all over the floor. We have tried every solution we have found on line.