Over 250,000 happy customers!
Gatsbyshoes (gatsbyshoes.co) has 1,396 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Eleazar R.
Great prompt service. Very fast response.
Response from GatsbyshoesApr 29, 2025
Hi Eleazar, Thank you for acknowledging the quality of our services. Your feedback is very important to us, and we truly appreciate your trust and support. Should you require further assistance or have any additional concerns, please do not hesitate to contact us at [email protected].
John H.
Very quick and helpful response
Response from GatsbyshoesApr 28, 2025
Hi John, Thank you for sharing your satisfaction about how quick we are in terms of resolving your concern. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected]
Steve B.
I had ordered the wrong size shoe they fixed it before the order shipped.
Response from GatsbyshoesApr 28, 2025
Hi Steve, Thanks for sharing your amazing experience about your recent purchase. We strive to ensure accurate and seamless shopping experience. Your feedback help us to be consistent in providing our customers an excellent service. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected]
Michael T.
I had an eyelet of an gently worn leather boot break away. Angelina reached out to me almost immediately, asked for some pictures, and if I want to replace or refund the leather shoe. I sent the requested information and wanted a replacement as I really like the shoe, it is comfortable, I have received multiple compliments and I think it is a quality product. Angelina upon receiving my information put in for a replacement. I have purchased 3 shoes from this company and very pleased.
Response from GatsbyshoesApr 23, 2025
Hi Michael, Thanks for your continued support. We truly appreciate your feedback about how pleased you are with our products and the support that you were given. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected]
Aubrey S.
Great customer service attention to detail and great quality products
Response from GatsbyshoesApr 18, 2025
Hi Aubrey, Thanks for sharing your feedback about how our great our customer support was. We truly appreciate your trust on us. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected]
Chris C.
I absolutely love these shoes and the company has been very helpful when I needed assistance.
Response from GatsbyshoesApr 13, 2025
Hi Chris, Thank you for sharing your feedback about how helpful our customer support was. We are glad to know that you love the shoes. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected]
David R.
So I forgot to add my discount to my order. I emailed support and they honored the 10% off discount. OUTSTANDING. Thanks so much.
Response from GatsbyshoesApr 13, 2025
Hi David, Thanks for sharing how outstanding our customer support about honoring your request for your recent order. Your feedback is important to us as we strive to maintain an excellent customer experience. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected]
Sammy M.
Fast efficient service and reply to the contact us form, even though they weren’t able to help with what we wanted their email reply was lovely and made us feel like they would have helped us if they could and were genuinely sorry that they couldn’t at this time. We can’t wait for our order to arrive.
Response from GatsbyshoesApr 13, 2025
Hi Sammy, Thank you for sharing your feedback on the efficiency of our customer support. We strive to provide an excellent customer experience, and we truly appreciate your kind words about the assistance you received. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected]
