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Gatsbyshoes Reviews | Read Customer Reviews of gatsbyshoes.co

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Health & Medical
Physical Aids
Gatsbyshoes

GA

GatsbyshoesReviews of gatsbyshoes.co

3.11,396 reviews
Physical Aids

GAGatsbyshoes3.1

Reviews1,396 About Contact

Overall score

3.1 out of 5

Average

Average of 1,396 reviews

Distribution

5★39%
4★14%
3★3%
2★5%
1★40%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

gatsbyshoes.co

About Gatsbyshoes

Over 250,000 happy customers!

Gatsbyshoes (gatsbyshoes.co) has 1,396 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.

Also known as: gatsbyshoes.co
Website: gatsbyshoes.co
Category: Physical Aids
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 62% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Gatsbyshoes reviews

Showing 562 reviews with 1 star · Clear filters

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Erica M.
May 27, 2021
Don't Do It!!!!
I ordered 2 pairs of shoes on 4/16 and still haven't received them yet. They are a Father's Day gift. I will never ever order from this company in the future. They sent me a tracking link with a Florida address but my address is in Michigan. The customer service sucks!!! I asked for a refund and was asked to wait for the shoes to arrive. Hopefully this is not a scam!!!!
Response from GatsbyshoesMay 26, 2024
We apologize for the delay in terms of the delivery. This is not the experience we were aiming for our customers. Please know that there are several factors causing the delay and we apologize for this inconvenience. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]
Report
Jeremiah S.
May 2, 2021
Trying to return my shoes
Trying to return my shoes. No response from company about the free return their website indicates. Shoes smell like formaldehyde. They were about a size too small.
Response from GatsbyshoesMay 26, 2024
Thank you for bringing this matter to our attention. I sincerely apologize for the inconvenience you have experienced with your purchase. This is not the level of service we strive to provide, and I understand how frustrating it must be. I want to assure you that we take product quality and safety very seriously. This issue should not have occurred, and I deeply regret any discomfort it may have caused you. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]
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