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Gatsbyshoes (gatsbyshoes.co) has 1,396 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Russell O.
Nice products. Attractive and reasonably priced. Shipping was rather slow.
Response from GatsbyshoesJul 5, 2024
Hi Russel, Thank you for your feedback regarding your recent purchase. We're pleased to hear that you find our products nice, attractive, and reasonably priced. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
CEDRIC B.
So far so good. I have wore them one time since I received them. They are pretty comfortable but not a lot of support. My negative experience was tracking and shipping. It took a while to get them. I ordered two pairs, the brown on black and black on black. They look better in person!
Response from GatsbyshoesJul 5, 2024
Hi Cedric, Thank you for sharing your feedback with us regarding your purchase. We're glad to hear that you find the shoes comfortable and stylish in person. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
John R.
My only complaint is that the inserts are very uncomfortable. I purchased the gel inserts and it makes them bearable.
Response from GatsbyshoesJul 5, 2024
Hi John, Thank you for sharing your feedback with us. We're sorry to hear that you found the inserts uncomfortable. Your comfort is important to us, and we appreciate your patience as you found a solution with the gel inserts. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Reggie
Getting my shoes took quite a while from when I purchased them to when they arrived. I truly enjoy wearing my Gatsby shoes, they are affordable, fashionable & comfortable! I have a suggestion for you folks, how about increasing your selection of colors, you currently offer, Black, Blue & Brown....what about Gray & Red? Those would be so cool to have to select from, in addition to the Black, Blue & Brown leather colors! I would definitely purchase a pair of Gray colored & a pair of Red colored shoes, especially if they came without the white stripe.
Response from GatsbyshoesJul 5, 2024
Hi Reggie, Thank you for your feedback! I'm glad to hear that you're enjoying your Gatsby shoes and find them affordable, fashionable, and comfortable. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Gregory
Beautiful looking unique shoe. Also very comfortable. Easy to order and track shipment. Only negative is that shipping time was longer than I expected. Overall experience was fantastic!
Response from GatsbyshoesJul 5, 2024
Hi Gregory, Thank you so much for your feedback! We're thrilled to hear that you find the shoes beautiful, unique, and very comfortable. We're also glad to know that ordering and tracking your shipment were easy experiences. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Vic L.
Shoes are really comfortable. arrived in a timely manner. My only disappointment is the packaging. 2 pairs were crushed and required shoe trees (which i have many) in order to regain there form. Gatsby needs to upgrade the boxes. The shoes are to pricey to have them be damaged via shipping. get better shoe boxes.
Response from GatsbyshoesJul 5, 2024
Hi Vic, Thank you for your feedback regarding your recent purchase. We're glad to hear that you find the shoes really comfortable and that they arrived in a timely manner. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Charles
I'm going to be honest in saying that I was impatient in waiting for my order to arrive. I ordered the blue, black, and black - yes, I ordered all 3 pairs! I am extremely satisfied with my purchases and have received numerous compliments on each pair.
Response from GatsbyshoesJul 6, 2024
Hi Charles, Thank you so much for reaching out and sharing your honest feedback with us! We truly appreciate your patience and understanding regarding the delivery of your order. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
E. J.
Great options, easy to order and fit as promise. Only recommendatins is the delivery pipeline from purchase to delivery is a bit slow -- on-line tracking indicates that the shipment is coming directly from China, so it does not appear that there is a local US base warehouse/store.
Response from GatsbyshoesJul 6, 2024
Hi E, Thank you for taking the time to provide your feedback. We're delighted to hear that you found our ordering process straightforward and that the shoes fit as promised. We sincerely apologize for any inconvenience caused by the slower delivery timeline. Your observation regarding our shipping is accurate, some of our products do indeed ship from our international warehouses to ensure we offer a wide range of options and competitive pricing. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
