GatsbyshoesReviews of gatsbyshoes.co

Orders sneakers on 9/29 and my cc was charged 9/30. Still waiting for the shoes. Tried to cancel the order and they said I can and must follow the return policy

All I can say is I wish I had read these reviews before I purchased a pair of shoes from Gatsby. Unlike others my shoes did arrive. Looked and felt cheap and certainly not leather as advertised. I wore them to the office the following day and within 6 hours the plastic uppers had separated from the sole - no stitching just cheaply stuck together. I contacted Gatsby to seek a full refund and provided photographs of the damaged shoes was told that I could only return the shoes if unworn and in the original packaging. How do you know if the shoes are any good unless you wear them? They offered me a 30% discount on a new pair but why would I want another pair of poor quality shoes? The 100% satisfaction guarantee they claim to offer is a fallacy. Never again

I used UPS to return shoes in August and provided all the required information. I have not received my refund. And although I have sent numerous, almost weekly, followup emails, every answer indicates they are waiting for confirmation from the warehouse to indicate it was received. The UPS tracking # shows it was received.

Cheap shoes, thin "Leather" Super mis-represented! Don't believe their return policy or their customer service. Returned 2 days after receiving, shoes arrived in shrink wrap, very cheap. Returned per their 30 day policy, used UPS I have proof of delivery and still have not received refund, but I do keep getting emails from Eva saying once their warehouse received them we will get refund. The only logical explanation at this point is their warehouse is over run with every person returning this garbage product. I'm not going to hold my breath on the refund but still now its the principal. I guess the old adage applies here, if it seems to good to be true, it probably is.

Avoid this company like the plague They advertise that a UK 9 is a US 10 but the shoes came and 2 sizes to big so had to return at a cost of £18 through no fault of our own and this was actually cheaper than some other couriers. The company do not give a damn when you tell them you are unhappy so we lost out £24 and have no shoes to show for it. Will never order or recommend this company. Awful

I ordered shoes from this company a few weeks ago and I have not gotten my shoes yet. Not even a tracking number. Can’t seem a even get a message through to the company.

Poor customer response. I've never received the product I paid for.

This company is a scam and I wouldn’t recommend doing business with them. Similar to another rating this company, I purchased shoes for my husband over a month ago. Haven’t received and the tracer shows the shoes have been in a New York shipping area since October 13. Gatsby through emails said they are having logistical problems. The state they do not refund money. Wouldn't do business again with them and throw caution to anyone who may. Typical Gatsby Shoes customer representative email response: "Thanks for reaching out, In regards to your inquiry, Our Shipping times are between 7-15 business with a maximum delivery of 30 business days, however this may extend during peak season, You can view our shipping information via our website , as for your order, unfortunately as of the moment, we cannot give you the estimated time of delivery as we do not have any control with the package once it is shipped or in transit, however you can continuously check the tracking information we sent you for your order's update as it is updated from time to time. For other questions or concerns, please don't hesitate to contact us!”