Over 250,000 happy customers!
Gatsbyshoes (gatsbyshoes.co) has 1,396 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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JC
Customer Service was great. Very quickly to answer your questions. Best customer service hands down!!💯🙏🏾❤️
Response from GatsbyshoesSep 15, 2025
Hi JC, Thanks for sharing your experience about how quick our customer service in answering your inquires. We appreciate your feedback. - The GatsbyShoes Team
Shelia M.
This is my second time ordering these shoes. I fell in love with them from the first time I got them. They comfortable and stylish. I have received many compliments on them.
Response from GatsbyshoesSep 10, 2025
Hi Sheila, We are very happy to learn that you find our shoes comfortable and stylish. Thanks for sharing this wonderful feedback. - The GatsbyShoes Team
Michael K.
Status of when order shipped and when order will be received. She was thorough and responded quickly.
Response from GatsbyshoesSep 10, 2025
Hi Michael, We appreciate your feedback about how seamless your experience with our customer support representative. Thanks for shopping with us. - The GatsbyShoes Team
Cathy
Excellent. Needed exchange.
Response from GatsbyshoesSep 10, 2025
Hi Cathy, We appreciate your rating. If you need further assistance about our exchange process, please don't hesitate to contact us at [email protected] - The GatsbyShoes Team
Julio M.
you guys wonderful I recommended to buy shoes and anything else you guys so you are so professional you answer me right away thank you so much
Response from GatsbyshoesSep 5, 2025
Hi Julio, Thanks for sharing your wonderful feedback about how seamless our customer support in answering your inquiries in no time. - The GatsbyShoes Team
Jim P.
I had an issue with one of the pairs of shoes I bought. The sole for some reason started separating. I sent a photo and the next day got a complete refund. No hassle, no issues, just an apology and my money back. Totally turned around my opinion.
Response from GatsbyshoesAug 4, 2025
Thanks for sharing your thoughts and experience regarding how quickly our support addressed your concern Jim. We truly appreciate your understanding. – The Gatsby Shoes Team
TP
My son has really loved his shoes. When we had a defect with the second pair we ordered, they were replaced within 24 hours without any question or fuss. We will continue to come back to this company.
Response from GatsbyshoesAug 4, 2025
We strive to ensure our customers' satisfaction. Your feedback helps us continue to improve and provide the highest quality products to our customers. Thanks for you trust in us TP. – The Gatsby Shoes Team
Bird W.
Promised delivery on certain date, delivered. Promised this would a comfortable shoe, delivered. Good fitting, stylish, have recommended to others, and that doesn't come easy. Try them, you love them.
Response from GatsbyshoesAug 2, 2025
Hi Bird, Thank you for your kind words. They encourage us to continue creating more reliable products for our customers. – The Gatsby Shoes Team
