Roxanna P.
The order confirmation came later than…
The order confirmation came later than usual. I had to contact them without having any confirmation number received after purchase. I was a little nervous they would be able to find my order. Other than that it was good!
Response from GatsbyshoesMay 19, 2024
Hi Roxanna, I would like to apologize for the delay in receiving your order confirmation. We aim to provide our customers with seamless service after making the purchase and we fell short in this regard. Please accept our sincere apologies for the inconvenience. Please know that I’m glad to hear that, despite the delay in receiving your order confirmation, your overall experience with Gatsbyshoes was positive. Your satisfaction is our priority, and we're committed to providing excellent service and support to all our customers. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]

