GatsbyshoesReviews of gatsbyshoes.co

Response from GatsbyshoesJun 7, 2024

Hi Susan, We apologize for any inconvenience you may have encountered. We have reached out regarding your order information to provide assistance promptly, but unfortunately, we have not received a response. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected].

Response from GatsbyshoesJun 7, 2024

Hi Don, We apologize for any inconvenience you may have encountered. We have reached out regarding your order information to provide assistance promptly, but unfortunately, the information we received does not show any match in our records. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected].

Response from GatsbyshoesJun 4, 2024

I'm terribly sorry to hear about the inconvenience you've experienced with your recent purchase. We strive to ensure every customer receives their orders accurately and in satisfactory condition, and it's disheartening to learn that we've fallen short of your expectations. I have carefully reviewed your order based on the information from this platform and I did found out that we have not received any contact from your end regarding any of these complaint you are raising. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]

Response from GatsbyshoesJun 4, 2024

I'm terribly sorry to hear about the inconvenience you've experienced with your purchase. I have carefully reviewed your order. Please know that we processed the order according to the address you have entered at the check out page and our system is designed to fulfill the order swiftly. I also want to kindly bring to your attention that we have provided you the tracking information for the ability to reach out to the courier so then can reroute your order to your correct address but this was no followed. If there is anything we can do to further assist, please feel free to contact us at [email protected]

Response from GatsbyshoesJun 4, 2024

We apologize if the shoes did not meet your expectation. I just want to highlight that we are not a scam company. We have the interactions in records where we have provided you instructions on how to return the item which you failed to do so. Additionally, we have accepted the chargeback just for you to get your money back at the same time, kept the shoes in your possession. If there is anything we can do to further assist, please feel free to contact us at [email protected]

Response from GatsbyshoesJun 3, 2024

Hi Mike, Thank you for reaching out to us and sharing your experience regarding the recent issue with your shoes. We sincerely apologize for the inconvenience and frustration caused by the quality of our product and the lack of timely support. Your feedback is crucial to us, and we're truly sorry that the shoes did not meet your expectations in terms of durability. We understand your disappointment and please know that we did our best to exhaust all options available. Unfortunately, after further review, your order was beyond our return window. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]

Response from GatsbyshoesJun 5, 2024

We apologize for any inconvenience you may have encountered. We have reached out regarding your order to provide assistance promptly, but unfortunately, we have not received a response. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected].

Response from GatsbyshoesJun 5, 2024

Thank you for reaching out to us. Upon reviewing your order and our previous correspondence, it appears that your order has been successfully delivered, and we have not received any further communication regarding any issues with your purchase. Should you require any further assistance or have any additional concerns, please do not hesitate to contact us at [email protected].