Charlie P.
Great shoes and customer service!
Great shoes and customer service!
Response from GatsbyshoesNov 19, 2025
Thanks for sharing your feedback and for trusting us Charlie! -The GatsbyShoes Team
Over 250,000 happy customers!
Gatsbyshoes (gatsbyshoes.co) has 1,396 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 544 reviews with 5 stars · Clear filters
Charlie P.
Great shoes and customer service!
Response from GatsbyshoesNov 19, 2025
Thanks for sharing your feedback and for trusting us Charlie! -The GatsbyShoes Team
DR
Alberto did a great job of concisely explaining the process and walking me through it! Not usually the case with online customer service.
Response from GatsbyshoesOct 28, 2025
Hi DR, Thanks for acknowledging how proficient our customer service in addressing your concern Jim. Your feedback means the world to us! -The GatsbyShoes Team
Sandy B.
I ordered the Gatsby shoes for my husband who has fussy feet. These shoes proved to be everything we hoped for! Stylish, which you can see in the advertisement…but very comfortable as well, which is the unknown when ordering online. Their return policy, however, took the gamble out of that concern. So order we did, and happy we are! We, without hesitation, HIGHLY recommend Gatsby shoes!!! Their customer service is positively exemplary! We are happy customers indeed.
Response from GatsbyshoesOct 28, 2025
Hi Sandy, We're glad to know that you've enjoyed the comfortability of our shoes. We appreciate such feedback which encourage us to do the best for our customers. -The GatsbyShoes Team
Bob from Ontario C.
Timely response to inquiry.
Response from GatsbyshoesOct 28, 2025
Hi Bob, Thanks for sharing how timely our customer support in responding to your inquiry. We appreciate you sharing this to the online world. -The GatsbyShoes Team
Chris
The shoes are very well constructed. Customer Service responds within 24 hours.. I do wish they had telephone sport, but Email support is sufficient for the time being. Shoes work well with my prosthetic left leg and Look up-to-date and not clunky like so many diabetic shoes can be.
Response from GatsbyshoesOct 28, 2025
We are delighted to learn that our shoes worked perfectly with your feet Chris, this is such an amazing news to us. We truly appreciate the sincerity in your comment and we thank you for sharing such feedback. -The GatsbyShoes Team
Jim A M.
Alberto was a great help, he answered my emails with speed and knowledge, I thought he was a real pro !
Response from GatsbyshoesOct 13, 2025
Thanks for acknowledging how proficient our customer service in addressing your concern Jim. Your feedback means the world to us! -The GatsbyShoes Team
Robert C.
I asked a question and received a very fast response
Response from GatsbyshoesSep 29, 2025
Hi Robert, Thanks for sharing your feedback about how seamless we've addressed your concern. - The GatsbyShoes Team
customer
Great customer service
Response from GatsbyshoesSep 29, 2025
Hi, We appreciate your feedback about how great our customer service. Thanks for trusting us. - The GatsbyShoes Team