GatsbyshoesReviews of gatsbyshoes.co

Response from GatsbyshoesJun 25, 2024

Hi Mark, Thank you for sharing your feedback with us. We're glad to hear that you appreciate the design and quality of our shoes. We apologize that the fit wasn't as expected compared to other brands you wear. We understand that fit can vary between brands and styles, and we appreciate your understanding in this matter. Your comments are valuable to us, and we'll take them into consideration as we strive to improve our sizing information and options. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

Response from GatsbyshoesJun 27, 2024

Hi Allen, Thank you for sharing your feedback with us. We're delighted to hear that you appreciate the style and quality of our shoes and that you've received lots of compliments. Regarding your suggestion about the heel cushioning, we appreciate your input. We're always looking for ways to improve our products to better meet our customers' needs and preferences. Your feedback is valuable to us, and we will certainly take it into consideration as we continue to develop and enhance our shoe designs. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

Response from GatsbyshoesJun 27, 2024

Hi Rich, Thank you for sharing your initial thoughts on our shoes. We're glad to hear that you find them comfortable so far. We understand the importance of finding shoes that accommodate wider feet, and we're pleased that the wide version seems to be working well for you. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

Response from GatsbyshoesJun 27, 2024

Hi Scott, Thank you for taking the time to share your feedback with us regarding your recent purchase. We're glad to hear that you were pleased with the package and timing of your order. Your comment about the product quality and the need for inserts is duly noted. We apologize for any inconvenience caused by the lack of sufficient cushioning. We strive to continuously improve our products and customer experience, and your feedback helps us immensely in this regard. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

Response from GatsbyshoesJun 27, 2024

Hi Shonda, Thank you for your recent feedback regarding your purchase from us. We appreciate your comments and are delighted to hear that the shoes fit well and meet your expectations. We apologize if the shipping time did not fully meet your expectations. We continuously strive to improve our delivery processes to provide a better experience for our customers. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

Response from GatsbyshoesJun 27, 2024

Hi Marty, Thank you for providing feedback on your recent purchase of two pairs of shoes. We sincerely apologize for any inconvenience caused by the delay in shipping and the lack of tracking updates. We're delighted to hear that once received, the shoes exceeded your expectations in terms of appearance and comfort. It's great to know that you received compliments on their look and found them lightweight and comfortable during your initial wear. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

Response from GatsbyshoesJun 29, 2024

Hi Julie, Thank you for sharing your feedback with us. We are thrilled to hear that your dad loves the shoes and that they fit him perfectly. However, we sincerely apologize for the inconvenience caused by the delay in shipping and the lack of tracking updates. We understand how frustrating this must have been, especially during the holiday season. Your experience is important to us, and we will use your feedback to improve our shipping processes to ensure smoother and more efficient deliveries in the future. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

Response from GatsbyshoesJun 18, 2024

Hi Eric, Thank you for bringing this matter to our attention. I apologize for the inconvenience caused regarding the size of the belt you received. Our intention is always to provide accurate sizing information, and I understand your frustration with receiving a belt that does not meet your expectations. Please accept our apologies for any confusion this may have caused. After further review, I'd like to bring to your attention that our records shows we have issued a refund as agreed from our documented interaction. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected]