customer
Ordered shoes for an event
Ordered shoes for an event. website shipping said 7-14 days. We are now 15 days in. Shoes are held in customs was not listed that they would be coming from China or I wouldn't have bought them!!!! Emailed support was told to just keep waiting and check tracking. I would like to cancel my order completely. It is not the buyer's problem that Gatsbyshoes can't meet there shipping goals.
Response from GatsbyshoesMay 25, 2025
Greetings, We apologize for any inconvenience you may have encountered. We have reached out via Trustpilot regarding your order information to provide assistance promptly, but unfortunately, we have not received a response. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected]

