GatsbyshoesReviews of gatsbyshoes.co

Response from GatsbyshoesJul 16, 2025

Hi Paul, We're sorry that you still haven't received your order. Our records show that the package is still within our normal shipping timeline as described and prominently displayed in our website which you can check via this link https://gatsbyshoes.co/pages/faq-shipping Please continue to monitor the status using the tracking information we've provided you. – The Gatsby Shoes Team

Response from GatsbyshoesJul 30, 2025

Hi Paul, We’re truly sorry to hear about your experience. We strive to deliver the highest quality service and products, and we sincerely apologize for falling short in this instance. Our records confirm that a refund has been processed to your account to help address the issue. While we understand that this may not fully make up for the inconvenience you’ve experienced, please know that this is not the standard of service we aim to provide. We appreciate your feedback and remain committed to doing better moving forward. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected] – The Gatsby Shoes Team

Response from GatsbyshoesJul 25, 2025

Hi Clarissa, We’re truly sorry to hear about your experience. We always aim to provide a seamless shopping process and high-quality products, and we sincerely apologize if we fell short of your expectations. Please note that our records show the refund has been successfully processed back to your account to help address this issue. If you have a moment, we would greatly appreciate it if you could share your updated thoughts on Trustpilot. Your feedback helps us continue to improve and provide the best service possible. Thank you for trusting us. Let us know if there's anything else we can assist you with! – The Gatsby Shoes Team

Response from GatsbyshoesJul 25, 2025

Hi Kevin, We apologize for any inconvenience you may have encountered. We have reached out via Trustpilot regarding your order information to provide assistance promptly, but unfortunately, we have not received a response. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected] – The Gatsby Shoes Team

Response from GatsbyshoesJul 14, 2025

Hi Omar, We apologize for any inconvenience you may have encountered. We have reached out via Trustpilot regarding your order information to provide assistance promptly, but unfortunately, we have not received a response. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected] – The Gatsby Shoes Team

Response from GatsbyshoesJul 25, 2025

Hi Janell, We've confirmed that the order was marked delivered which is evident in our courier's website at https://www.uniuni.com/tracking/#tracking-detail?no=UUS56R0737419721612. Should you have any issues with your purchase, please don't hesitate to reach out at [email protected], we're happy to assist. – The Gatsby Shoes Team

Response from GatsbyshoesJul 9, 2025

Hi Tracy, We're sorry that you haven't received your order. We have reached out via Trustpilot regarding your order information to provide assistance promptly, but unfortunately, we have not received a response. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected] – The Gatsby Shoes Team

Response from GatsbyshoesJul 6, 2025

Hi Craig, We're sorry to hear that you haven't received the order. Our records show that you've requested to have your order cancelled and be refunded. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected] – The Gatsby Shoes Team