GatsbyshoesReviews of gatsbyshoes.co

3.11,396 reviews
Physical Aids

Write a review

Website

Gatsbyshoes

Write a review

About Gatsbyshoes

Over 250,000 happy customers!

Gatsbyshoes (gatsbyshoes.co) has 1,396 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.

Also known as: gatsbyshoes.co
Website: gatsbyshoes.co
Category: Physical Aids
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 62% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Physical Aids

Write a review

Gatsbyshoes reviews

Showing 191 reviews with 4 stars · Clear filters

DerekG
Mar 13, 2023
I got the shoes and they are great
I got the shoes and they are great! Have already received several compliments at work and a few coworkers may purchase some soon. My only issue was how long to took to receive them. From time of order to on my doorstep was 3 weeks. I do not remember anything stating it would take that long. For the website stating "lighting fast" shipping, that was not really the case. Oh, and get the supplemental insoles!
Response from GatsbyshoesJul 21, 2024
Hi Derek, Thank you for reaching out and letting us know that you've received the shoes and are pleased with them! It's great to hear that they have been garnering compliments at work. Your feedback regarding the shipping timeframe and our website's description is duly noted, and we will review this to ensure clarity for future orders. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Jim
Mar 13, 2023
I ordered the shoes and love them
I ordered the shoes and love them. Only concern is if you order and they will not be readily available (shipping from China warehouse in my case) Would like to have known that before I finalized my order. I ordered them for a business trade show. When tracker was showing the order would not be received for weeks, I went out to a store and purchased different brand shoes. two days before my trip the shoes arrived. Meanwhile I had worn the replacements so they would be broken in for the trip. I did bring my Gatsbys to the trip and loved them. Just try to fix the order system please. (for when I go to buy another pair)
Response from GatsbyshoesJul 21, 2024
Hi Jim, Thank you for sharing your feedback with us regarding your recent order experience with the Gatsbys shoes. We are delighted to hear that you love the shoes and that they served you well during your business trade show. We sincerely apologize for any inconvenience caused by the delay in receiving your order. We appreciate your patience and understanding as we work to enhance our systems. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Matthew H.
Mar 13, 2023
Shoes are great, delivery was very slow!
The shoes are excellent and better quality than I expected. The only reason I gave it four stars was the delivery took several weeks, much longer than I expected. Overall I am very happy with the shoes.
Response from GatsbyshoesJul 21, 2024
Hi Matthew, Thank you for your recent feedback regarding your purchase of our shoes. We are thrilled to hear that you find them to be excellent and of better quality than expected. Your satisfaction with our product is our utmost priority. We apologize for any inconvenience caused by the longer-than-expected delivery time. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
GD
Mar 10, 2023
The shoes themselves seem great, but shipping….so slow
The shoes themselves seem great! The tracking and very slow shipping…not so much. Thank-you the shoes are really nice and other customers will come your way because they saw my shoes.
Response from GatsbyshoesJul 22, 2024
Hi GD, Thank you for sharing your feedback with us regarding your purchase. We are glad to hear that you find the shoes themselves great and that you are satisfied with the product. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
LD W.
Mar 10, 2023
Huge value
Huge value, produce is good.
Response from GatsbyshoesJul 22, 2024
Hi LD, Thank you for your feedback regarding your purchase. We're delighted to hear that you find our product to be of great value and that you are satisfied with its quality. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
TrendyKanga
Mar 10, 2023
From 1 star to 4 stars and here's why...
Edited: I previously put up an angry review of Gatsby because I had waited for about a month and a half and my shoes hadn't arrived. Because I hadn't ordered from them before, I thought I'd been scammed, especially since customer services kept giving me what seemed to be cut and paste answers about the delay which didn;t reassure me (and in fact infuriated me more!) However, the shoes did eventually arrive about 2 months from original order date, and the actual shoes are fantastic. Really really comfortable and stylish looking. So i amend my review from 1 star to 4 stars.. and retract my original angry review. A couple of things to note: * If you order from Gatsby, your order MAY get delayed and held up in customs in China for aaaages. try and be patient *Customer services at Gatsby, you can really help yourselves by giving more human explanations as to what's going on in order to reassure your customers that this can happen in some occasions. The product is a 5 star product. Customer services has some improvements to make, so 4 stars overall.
Response from GatsbyshoesJul 22, 2024
Hi TrendyKanga, Thank you for your updated feedback and for taking the time to share your experience with us. We sincerely apologize for the delay in receiving your order and for any frustration it may have caused initially. We are thrilled to hear that you find the shoes to be fantastic—comfortable and stylish. Your satisfaction with our product is our utmost priority, and we greatly appreciate your decision to amend your review to 4 stars. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Ted Z.
Mar 10, 2023
Shoes seem to fit well
Shoes seem to fit well. Typically, they feel like they need to be "broken in" by walking and use. But, very pleased that they were both wide and a good fit in length.
Response from GatsbyshoesJul 22, 2024
Hi Ted, Thank you for sharing your feedback with us regarding your purchase of our shoes. We are pleased to hear that the shoes fit well and that you find them both wide and a good fit in length. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
David M.
Mar 9, 2023
The shoe is well crafted
The shoe is well crafted, and I will be purchasing more shoes in the near future.
Response from GatsbyshoesJul 22, 2024
Hi David, Thank you for your feedback regarding your purchase of our shoe. We are delighted to hear that you find it well-crafted. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

GatsbyshoesReviews of gatsbyshoes.co

About Gatsbyshoes

About these reviews

More in Physical Aids

Shower Bay

KTS Pooled Trust

IndeMedical.com

Paiseec Mobility

GatsbyshoesReviews of gatsbyshoes.co

Gatsbyshoes reviews

I got the shoes and they are great

I ordered the shoes and love them

Shoes are great, delivery was very slow!

The shoes themselves seem great, but shipping….so slow

Huge value

From 1 star to 4 stars and here's why...

Shoes seem to fit well

The shoe is well crafted

About Gatsbyshoes

About these reviews

More in Physical Aids

Shower Bay

KTS Pooled Trust

IndeMedical.com

Paiseec Mobility

Gatsbyshoes reviews

I got the shoes and they are great

I ordered the shoes and love them

Shoes are great, delivery was very slow!

The shoes themselves seem great, but shipping….so slow

Huge value

From 1 star to 4 stars and here's why...

Shoes seem to fit well

The shoe is well crafted